Discover how Urology Associates of Mobile slashed call abandonment from 15% to under 1% and reclaimed 624 monthly staff hours with Phreesia VoiceAI. Learn how automated call handling transformed patient communication, boosted staff efficiency, and delivered $25K in monthly operational value.| Phreesia
Phreesia’s automated intake platform provides an individualized experience designed to engage patients in their care and give you the capacity to do more of what matters in your organization. Learn more.| Phreesia
Patient registration is more than just a formality at the front desk—it’s a foundational step in the revenue cycle. From capturing insurance details to verifying eligibility, every piece of information collected at registration has a direct impact on operational efficiency and financial performance. When done accurately, registration supports clean claims, reduces denials, and helps patients […] The post Why accurate patient registration matters (and how to get it right) appeared first ...| Phreesia
From managing packed schedules to fielding endless phone calls and handling check-ins, front-office staff are juggling more than ever. Administrative tasks keep piling up, but patients still expect a smooth, efficient check-in experience. It’s no surprise that healthcare organizations are looking for better ways to support their teams. That’s where digital intake comes in and […] The post Make intake work smarter: 4 front-office fixes you need now appeared first on Phreesia.| Phreesia
If your workflows aren’t built to optimize cash flow, they’re actively working against you. Healthcare organizations are facing mounting financial pressure. Payer reimbursements are declining. Denials are rising. Front-office staff are stretched thin, and patients are more financially burdened than ever. Everyone is trying to stay focused on care—but increasingly, that focus is slipping out […] The post Why sustainable cash flow starts with smarter payment strategies appeared first ...| Phreesia
Client Spotlight How one client used Phreesia VoiceAI to cut call abandonment from 15% to <1% Urology Associates of Mobile faced overwhelming call volumes, long hold times, and 15% call abandonment in billing. With Phreesia VoiceAI, they cut abandonment to <1% and reclaimed 624 staff hours and $25K in monthly value. This can be your […]| Phreesia
Don't miss a call—day or night—with intelligent, 24/7 automation.| Phreesia
Digital tools have reshaped healthcare—but for many patients, the first connection is still a phone call. Whether it’s to book an appointment, ask about a bill or check on a prescription, that call is more than just a task. It’s a high-value interaction that shapes patient experience, loyalty and revenue—often in seconds. Inbound calls aren’t […] The post You had me at hello: Fixing the first touchpoint in healthcare appeared first on Phreesia.| Phreesia
Community health centers across the U.S. have a critical mission: providing care for all patients regardless of their ability to pay. In order to keep their doors open, they must ensure they’re reimbursed for their services and operating in a way that’s financially sustainable. We sat down with Beth Wrobel, a community health center consultant […] The post ‘If there’s no money, there’s no mission’: An interview with FQHC expert Beth Wrobel appeared first on Phreesia.| Phreesia
You’re committed to delivering great care—let’s make it unforgettable. Your team works hard every day to do what’s best for your patients, but for healthcare organizations, delivering excellent outcomes isn’t always enough. Patients expect more—they want a seamless, thoughtful experience at every step of their journey. That’s where the difference between “good” and “exceptional” really […] The post The Michelin Star mindset: Why settle for good when you can be great?...| Phreesia
It’s Monday morning. Patients are lining up, your phone hasn’t stopped ringing and there’s a growing pile of paper forms waiting to be scanned. For healthcare organizations, the patient intake process is often a bottleneck that creates daily frustration. Registration is one of the most time-consuming and error-prone parts of the care process. Whether you’re […] The post Patient intake 101: How to save time, increase cash flow and improve workflows appeared first on Phreesia.| Phreesia
Unpaid patient balances remain a persistent challenge for healthcare organizations, adding strain to front-office and billing teams. As patients assume greater responsibility for their medical expenses, many organizations still rely on outdated or manual collection methods. To improve results, staff need a proactive, structured approach—one that spans the entire patient journey and leverages digital tools […] The post How to collect patient balances: A step-by-step guide for healthcare ...| Phreesia
👋🏻Meet Phreesia VoiceAI Never miss a chance to connect, convert and provide care Introducing Phreesia VoiceAI—our new, always-on, AI solution that answers, triages and routes every patient call—24/7 and in multiple languages. Payments Eliminate redundant collection efforts for patients on Phreesia Payment Plans with Patient Bill Pay What’s new: Patients who are on Phreesia Payment Plans […]| Phreesia
🚀Featured Capture more of what you’ve already earned with Patient Bill Pay What’s new: If your team is currently using Payment Assurance, we’re excited to announce that you can capture more of the revenue you’ve already earned by moving to Patient Bill Pay. With Patient Bill Pay, clients increase collections by an average of 15%. What clients […]| Phreesia
🚀Featured Greenway Intergy: Fill your open appointment slots faster What’s new: Phreesia’s Appointment Accelerator® is now available for Greenway Intergy users. How this helps you: Never wrangle a patient waitlist again. With Appointment Accelerator®, you can offer clinically relevant patients earlier appointments with available providers, allowing your team to see patients up to 24 days […]| Phreesia
Increase revenue with Phreesia. Our platform helps you simplify patient payments, check E&B in advance, improve data accuracy and get paid faster.| Phreesia
Simplify registration with customized workflows for mobile, in-office and virtual visits. Use Phreesia to digitize check-in, manage consents and more.| Phreesia
Learn how we protect privacy while activating patients in their care.| Phreesia
