News and updates from the Department for Education Digital, Data and Technology team| dfedigital.blog.gov.uk
Informed consent is a process where an individual makes a choice whether to take part in research. They make this choice after a user researcher gives them information about what the research is about. Informed consent involves both communicating what …| DfE Digital, Data and Technology
User researchers help teams understand the people who will be using Government services. We investigate who the users of a service are, what their experiences have been and what they need. We then consider how we can meet those needs through design and delivery of services.| dfedigital.blog.gov.uk
A research crit is a place for researchers to come together and provide each other advice and feedback on their work. The benefits of a crit are they: How they started In the Children & Families Digital portfolio at DfE, …| DfE Digital, Data and Technology
User researchers (URs) conduct research to understand the needs of people that we are designing services for. URs have several routes to recruit participants. You can explore these further by reading these blog posts about recruitment strategies and managing biases …| DfE Digital, Data and Technology
News and updates from the Department for Education Digital, Data and Technology team| dfedigital.blog.gov.uk
The social work induction programme (SWIP) is a two-year programme requiring newly qualified social workers to demonstrate their skills and knowledge with evidence from their practice. At the end of the programme, social workers are assessed against the new post …| DfE Digital, Data and Technology
In late 2023, the Department for Education (DfE) DesignOps team noticed a recurring problem across the services DfE provided to users. Many of our digital services did not have accessibility statements, or had out-of-date, or incorrect statements. This issue made …| DfE Digital, Data and Technology
On a crisp spring morning, user researcher Sree and interaction designer Claire travelled to Sheffield to visit the Department for Education’s Accessibility Lab. Their goal was to understand how digital services function for those who navigate the world differently. Inside …| DfE Digital, Data and Technology
In digital, data, and technology in DfE, we’ve published a Plain Language standard. The Plain Language standard ensures that users can: The standard incorporates our ways of working and best practise for user-centred design in government. It should not create …| DfE Digital, Data and Technology
Filters are a common component used in many services across DfE. There are many variations and we as a department have no guidance on how to use filters. There are a lot of differences in filter styling and functionality in …| DfE Digital, Data and Technology
Robert Gammon is the Technical Architect on the Early years qualification checking service, currently in the private beta stage of development. Protecting a public service: how and why When developing a new digital public service, you might wonder why it …| DfE Digital, Data and Technology
At the Department for Education (DfE), all designers working on service teams are required to work ‘in the open’. One way we do this is by sharing our design thinking through design histories. Design history posts are blogs that record …| DfE Digital, Data and Technology
Every piece of user research we do seeks to understand something about the people who use a DfE service or are impacted by a policy. We call that group a ‘population’. When we conduct user research, we need to find …| DfE Digital, Data and Technology
For the last 18 months, we’ve been investigating and implementing initiatives for how we check and improve our digital services against standards, specifically, the Government Service Standard. Our research findings show that the way we assess these services in DfE …| DfE Digital, Data and Technology
Working in a multi-disciplinary team is important to deliver great services. Equally, it is important to make time for community. There are lots of ways we work in collaboration with our users and professionals in DfE (Department for Education). Our …| dfedigital.blog.gov.uk
