Two seafood chains are taking the plunge into artificial intelligence. Red Lobster and Captain D’s each announced this week that they plan to use AI to take orders, Red Lobster over the phone and Captain [...]|
In the past month, several major restaurant brands have rolled out tech-centric announcements, from app updates to loyalty pushes to delivery tie-ins, keeping the arms race for digital engagement very much alive. Whether these moves [...]|
Rhombus, a leader in cloud-managed physical security solutions, has launched Rhombus Insights, an AI-powered solution that empowers businesses to measure virtually anything their cameras can see and automate responses based on those specific observations. The [...]|
Restaurant operators today are navigating one of the most complex environments the industry has ever faced. Inflation, rising taxes, higher labor costs, and shifting consumer expectations are putting sustained pressure on profitability. Many operators are [...]|
Octane Coffee is betting big on automation to reshape the future of coffee. Founder and CEO Adrian Deasy says the inspiration came from watching Starbucks and Dunkin’ dominate the Midwest with long drive-thru lines. “We [...]|
Pizza vending machines, once dismissed as a novelty, are increasingly finding a place in mainstream restaurant strategies. For operators facing labor shortages, rising costs, and the challenge of serving guests around the clock, the technology [...]|
A new research study from Starfleet Research, published in partnership with Square, sheds light on how quick-service (QSR) and fast casual operators are leveraging handheld point-of-sale (POS) systems and self-service kiosks to serve guests faster, [...]|
Crunchtime Information Systems, the leading provider of operations management solutions for the restaurant industry, has shared the results of a comprehensive research study conducted in partnership with Technomic, based on a nationwide survey of 300+ [...]|
When Chowbus shifted its focus from food delivery to full-stack restaurant technology in 2022, the move reflected a broader reckoning in the restaurant industry. Delivery had boomed during the pandemic, but the economics were becoming [...]|
Qu, the leading unified commerce platform, today announced the launch of Qu Business Edge — Qube for short. The industry’s first edge-powered intelligence platform slashes costs, boosts check sizes, and speeds up service. By fusing [...]| restauranttechnologynews.com
Vox AI, an Amsterdam-based startup, has raised $8.7 million in seed funding to advance its autonomous voice platform for quick-service restaurants. The round, led by global venture capital firm Headline with participation from True, Simon [...]| restauranttechnologynews.com
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Fast-casual rivals Chipotle Mexican Grill and Cava Group have taken an unusual step for direct competitors by joining forces to back the same technology startup. Their shared partner is Hyphen, a San Jose-based foodservice automation [...]| restauranttechnologynews.com
LG Electronics has bolstered its robotics division by acquiring a controlling 51% stake in Bear Robotics, a Silicon Valley-based startup renowned for its Servi food service robot. This acquisition builds upon LG’s initial strategic investment [...]| restauranttechnologynews.com
Chipotle Mexican Grill is taking its automation ambitions from the lab to the restaurant, with the in-store testing of two innovative technologies: the Autocado, an avocado processing machine, and an automated makeline. These pilot programs, [...]| restauranttechnologynews.com
The restaurant sector is witnessing a paradigm shift with the advent of robotics, revolutionizing not only kitchen operations but also redefining the dining experience. This transformative trend is exemplified by three independent restaurants that recently [...]| restauranttechnologynews.com
Cali Group, which owns global QSR restaurant chain CaliBurger, in collaboration with technology companies Miso Robotics and PopID (a majority owned subsidiary of Cali Group), is set to open CaliExpress by Flippy, a groundbreaking venture [...]| restauranttechnologynews.com
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PAR Technology Corporation (NYSE: PAR), a global leader in enterprise foodservice technology, today announced the launch of PAR Engagement—a next-generation portfolio of engagement products purpose-built to help enterprise restaurants convert more guests, grow faster, and simplify operations. [...]| restauranttechnologynews.com
DoorDash has announced its acquisition of restaurant technology company SevenRooms for $1.2 billion, marking one of the largest strategic bets in the hospitality tech sector in recent years. This move signals a deliberate step by [...]| restauranttechnologynews.com
Restaurant technology solution provider Toast, which bills itself as the all-in-one digital technology platform built for restaurants and has established itself in recent years as a leader in restaurant management and POS systems, has acquired [...]| restauranttechnologynews.com
Nick Fontenot isn’t your average CTO. At just 19, he was already charting his own course as a freelance web and graphic designer, driven more by grit than credentials. Two decades and several multi-million-dollar ventures [...]| restauranttechnologynews.com
It seems that the anticipated wave of job losses due to generative AI has not yet materialized in the restaurant industry, as evidenced by McDonald’s recent decision to discontinue its AI order-taking technology. The fast-food [...]| restauranttechnologynews.com
Chipotle Mexican Grill has unveiled its latest innovation in restaurant technology with the introduction of Autocado, an avocado processing cobotic prototype. Developed in collaboration with restaurant technology solution provider Vebu, Autocado is a collaborative robot that [...]| restauranttechnologynews.com
Chipotle Mexican Grill is quietly accelerating the digital transformation of its kitchens with a strategic rollout of high-efficiency equipment and operational software, aiming to boost speed, consistency and capacity—especially as it pilots catering services and [...]| restauranttechnologynews.com
In a move that signals growing adoption of digital currencies in the restaurant industry, FAT Brands Inc. (Nasdaq: FAT), the global franchising powerhouse behind iconic restaurant chains such as Johnny Rockets, Fatburger, Round Table Pizza, [...]| restauranttechnologynews.com
As non-fungible tokens step up to the table with a score of benefits for brand loyalty, large restaurant chains are already starting to dish them out to customers. For example, Burger King released its Keep [...]| restauranttechnologynews.com
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Tesla has made its official foray into hospitality with the opening of its first full-scale diner concept in Hollywood, California. Located on the corner of Santa Monica Boulevard and North Orange Drive, the new Tesla [...]| restauranttechnologynews.com
Uncle Sharkii Poke Bar, a leading fast-casual poke and boba franchise rooted in Hawaiian tradition, has partnered with Square to power operations and accelerate franchise expansion across the U.S. Offering customizable poke bowls, boba milk teas, and [...]| restauranttechnologynews.com
Peter Gaudreau is a seasoned restaurant industry executive with more than 30 years of experience leading mid-sized brands through periods of growth and transition. As CEO of Tacodeli, a Texas-based taquería known for its chef-driven menu [...]| restauranttechnologynews.com
Small restaurants continue to dominate the U.S. foodservice industry, where nine out of 10 businesses employ less than 50 people, according to the National Restaurant Association. However, with tighter margins, smaller restaurants have historically tended [...]| restauranttechnologynews.com
New York City’s fast-casual scene is known for its intense competition, narrow margins, and endless demand for convenience. But for Poke Bowl, a growing local chain with 11 locations across Manhattan, the real challenge wasn’t [...]| restauranttechnologynews.com
In a bustling buffet restaurant in Seoul, a sleek, waist-high robot glides silently between tables, stopping to place trays of food with mechanical precision. Diners glance up with amusement, and in some cases, unease. One [...]| restauranttechnologynews.com
Cryptocurrency, once viewed as a speculative asset with limited real-world utility, is steadily gaining traction as a legitimate payment option in the restaurant industry. While still in the early stages of adoption, a growing number [...]| restauranttechnologynews.com
This past week brought a steady stream of notable developments in restaurant technology, highlighting ongoing shifts in how operators approach ordering infrastructure, last-mile delivery, store operations, and customer engagement. From strategic acquisitions to live pilots [...]| restauranttechnologynews.com
As venture capital funding tightens and early-stage investors seek liquidity, consolidation is rapidly reshaping the restaurant technology sector. Once defined by a fragmented ecosystem of hyper-specialized startups—offering tools for everything from point-of-sale (POS) to loyalty [...]| restauranttechnologynews.com
In the race to deliver seamless digital ordering, personalized guest engagement, and operational efficiency, restaurant operators are faced with a pivotal question: Should they build custom technology in-house or partner with specialized vendors? From fast-food [...]| restauranttechnologynews.com
Crunchtime Information Systems and QSR Automations have confirmed plans to merge, creating a comprehensive restaurant technology provider that spans the entire lifecycle of food service—from ingredient ordering through kitchen execution. Founded in 1995, Crunchtime built [...]| restauranttechnologynews.com
The week of May 18, 2025, was marked by a slew of advancements in restaurant technology, with the National Restaurant Association Show highlighting innovations in automation, AI integration, and digital customer engagement. National Restaurant Association [...]| restauranttechnologynews.com
Starbucks is taking a measured step back from automation in favor of improving workforce scheduling and operational consistency through digital tools. Under the leadership of CEO Brian Niccol, the company has paused the broader rollout [...]| restauranttechnologynews.com
Running a restaurant, café, or any kind of food service operation comes with countless responsibilities. At the top of that list is a duty to keep customers safe from foodborne illnesses. For anyone in the [...]| restauranttechnologynews.com
The week of May 11, 2025 showcased several advancements in restaurant technology. Wingstop Unveils AI-Powered Smart Kitchen Wingstop introduced its AI-driven “Smart Kitchen” system, designed to predict demand in 15-minute intervals using over 100 data [...]| restauranttechnologynews.com
The first full week of May 2025 witnessed significant developments in the restaurant technology sector, including major acquisitions, AI-driven innovations, and strategic investments aimed at enhancing customer experience and operational efficiency. DoorDash Expands Global Footprint [...]| restauranttechnologynews.com
Restaurant and foodservice fleet managers are adopting innovative technologies that are revolutionizing how perishable goods and prepared food are transported—improving both efficiency and safety. GPS tracking systems are now commonplace, allowing restaurants and distributors to [...]| restauranttechnologynews.com
Metafoodx, a San Francisco-based AI food operations company, announced today it has raised $9.4 million in funding to expand the development and deployment of its 3D scanner and analytics platform designed to help commercial kitchens [...]| restauranttechnologynews.com
Deliverect, a leading global food tech SaaS company, has announced the launch of Resolve, an innovative AI-powered solution that tackles a revenue-draining pain point for multi-location restaurants: Missing and Incorrect (M&I) errors and unjust refund [...]| restauranttechnologynews.com
As the foodservice industry continues to face mounting pressures—from chronic labor shortages and rising operating costs to increasingly tech-savvy consumers—many restaurant operators are rethinking the fundamentals of how they run their businesses. For thousands of [...]| restauranttechnologynews.com
Apex Order Pickup Solutions, the pioneer in automated order pickup technology for streamlining off-premises order handoff, has announced the launch of OrderHQ™ Array Series, a new modular, scalable line of pickup solutions that can be deployed [...]| restauranttechnologynews.com
Square for Restaurants has announced a new partnership with Sysco, a leading global foodservice distributor, along with a number of new features to help food and beverage sellers run their businesses with ease. For more [...]| restauranttechnologynews.com
Scaffidi’s Restaurant & Tavern in Steubenville, Ohio, is more than just a restaurant; it’s a testament to family tradition and a commitment to serving up “homemade recipes, generations in the making.” But behind the warm [...]| restauranttechnologynews.com
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