2 posts published by Bryony Shannon during July 2025| Rewriting social care
In my previous ‘What do we call them?’ post, I wrote about ‘people we support’ and ‘people who draw on care and support’ – two phrases that are increasingly replacing references to ‘service users’, ‘clients’ and ‘customers’ – and (hopefully) demonstrated how, despite our best intentions, they can still divide and exclude. Still trap us […]| Rewriting social care
You’ve read the blog, now read the book… Rewriting Social Care THE BOOK is due to be published on 18 September 2025, and is now available to pre-order. Based on my Rewriting social…| Rewriting social care
As part of the Gloriously Ordinary Language programme I run with Tricia Nicoll, we spend a full day focusing on the language we use to communicate with and about people. We begin these se…| Rewriting social care
“Signposting: “the act of telling someone which organization they need to go to to find the help they need.” Cambridge Dictionary [1] “‘Signposting’ indicates that the client will not be supported …| Rewriting social care
While many words make me go hmmm, there are some that make me squirm the most, either due to what they reflect about the way we think about people (like ‘case’ and ‘non-compliant’) or about the way we do things to people (like ‘placement’). There’s one word that I feel is increasingly prevalent and is … Continue reading Words that make me go hmmm: Demand→| Rewriting social care
“Pathways: Not sure. But modelled on Hampton Court Maze.” Mark Neary [1] In everyday life, pathways meander through parks or fields or forests, offering direction. A route towards a destinati…| Rewriting social care
“Living an unfilled life carries a greater risk of harm than what may befall someone in pursuit of their dreams. The latter can be folded into a story; the former is the absence of story. The latte…| Rewriting social care
While the word ‘bed’ might not have the same depth of meaning as ‘home’, if you think about your own bed, it may well evoke similar associations and emotions. Familiarity. Safety. Privacy. Comfort.…| Rewriting social care
I feel fortunate and grateful to have had plenty of time for ‘just’ being over the last couple of weeks. Getting up when I’m ready rather than when the alarm wakes me. Enjoying time with family and…| Rewriting social care
Often our language implies some people are different from the rest of ‘us’. Words like ‘disorder’, ‘deficit’ and ‘divergence’ suggest deviance from what, and who, is ordinary. One such term is ‘spe…| Rewriting social care