Transform your business to write customer service policies and implement it to flourish the benefits in the business with managing the customer service queries.| Desku
Generate customer satisfaction emails effortlessly with Desku’s AI CSAT Email Generator. Boost feedback collection and enhance customer experience with personalized emails.| Desku
Listed some top auto-reply email templates rightly suitable for your business with examples. Read more to implement faster.| Desku
Hey there! Welcome to Desku's Blog Hub. If you're passionate about Customer Support, Ecommerce, or Chatbots, you've landed in the right place. We've put together a collection of articles that are more than just reads; they're resources. We aim to offer you real, actionable advice that you can apply to your business today.| Desku
Getting 100+ emails a day isn’t a sign of importance. It’s a time sink. SaaS founders and ecommerce owners deal with everything from customer support to abandoned carts—and it’s all hitting the same inbox. If you don’t have a system to manage your emails, your productivity suffers, customers wait longer, and key messages slip through. […] The post Email Management: Best Strategies, Tools & Tips for SaaS and Ecommerce appeared first on Desku.| Desku
Learn what a shared inbox is, how it works, why it improves team email, and which tools to use. Discover setup tips and best practices for 2025.| Desku
Effortlessly manage your social media accounts using Desku's social media inbox software. Stay on top of your social media game and boost engagement!| Desku
Explore the detailed Freshdesk pricing plans, from the no-cost option to the all-inclusive Enterprise Plan.| Desku
How much does LivePerson cost?You won’t find the answer on their site. LivePerson uses a custom quote model, so there’s no public pricing. That’s frustrating when you’re trying to plan budgets or compare tools. But there’s good news. Even though pricing isn’t listed, there’s a lot you can learn if you know where to look. […] The post LivePerson Pricing Exposed: What They Don’t Show You on Their Website appeared first on Desku.| Desku
Learn how to automate customer support with AI. This guide covers proven strategies for choosing tools, implementation, and measuring success for your business.| Desku
In today’s fast-paced startup environment, delivering exceptional customer service quality is no longer optional—it’s essential for growth. As businesses scale, the ability to manage customer inquiries efficiently, provide quick responses, and maintain high customer satisfaction becomes a key differentiator. This is where helpdesk software like Desku and UsePylon comes into play. Both platforms are designed […] The post Desku vs UsePylon: Which One Scales Better for Startups? appeared...| Desku
Looking for secure, customizable help desk tools? Explore the top 6 on-premise service desk software solutions built for enterprise-level control and performance.| Desku
An AI helpdesk uses automation to improve support speed, reduce costs, and boost customer satisfaction. It helps teams handle more with less effort.| Desku
What is Freshdesk? Know everything about Freshdesk in this blog and take decision weather to avail Freshdesk as a helpdesk customer support platform or not! Dive in.| Desku
You’re probably using the wrong tool. Discover the truth about customer service software vs CRM —and how small businesses are fixing it fast.| Desku
Save time and boost productivity with a shared inbox. Explore the Best Shared Inbox Software for teams and simplify email management.| Desku
Streamline your customer interactions with our omnichannel inbox communication platform. Efficiently manage messages across all channels, including SMS and social media, in one place.| Desku
Learn how to create a customer engagement plan to boost retention and sales with key strategies, examples, and best practices.| Desku
But not all platforms are built the same. Businesses often look for alternatives to ensure they get the best features, better scalability, seamless| Desku
“Sorry for the inconvenience” is a phrase we hear often in professional and customer service communication. It’s quick, familiar, and gets the point across. But let’s face it—it can sometimes come across as robotic or insincere. When an apology feels generic, it risks leaving the recipient feeling undervalued, which is the last thing anyone wants. […] The post 11 Better Ways to Say ‘Sorry for the Inconvenience’ (With Email Samples) appeared first on Desku.| Desku
Finding the right AI chatbot platform can transform the way businesses handle customer interactions. For many companies, CustomGPT has been a top choice, thanks to its use of advanced large language models and no-code capabilities. But it’s not the only option out there. Whether you’re in customer support, e-commerce, or managing customer service operations, a […] The post Top 10 CustomGPT Alternatives appeared first on Desku.| Desku
Finding the right SiteGPT alternative can feel like a daunting task, especially when you want to provide exceptional customer experiences while keeping things simple and efficient. Whether you’re running a SaaS company, an e-commerce business, or managing customer service for an SME, the right AI-powered chatbot can transform your customer interactions. This post dives into […] The post Top 7 SiteGPT alternative appeared first on Desku.| Desku
When it comes to streamlining customer interactions, Dante AI is often considered a strong player in the field of conversational AI. Known for its ability to handle intelligent conversation processes messages effectively, it has helped businesses enhance customer satisfaction and engagement. However, not every business finds Dante AI the perfect fit. Whether it’s the pricing, […] The post Top 11 Dante AI Alternatives appeared first on Desku.| Desku
Searching for the best Botsonic alternatives to enhance your customer support or improve customer engagement? Many businesses, from SaaS companies to small e-commerce platforms, are seeking advanced AI chatbot solutions that go beyond Botsonic’s offerings. While Botsonic provides an excellent custom AI chatbot builder, its features may not meet the specific needs of every business. […] The post 9 Best Botsonic Alternatives for AI Chatbots in 2025 appeared first on Desku.| Desku
Looking for a LivePerson alternative that fits your needs? Businesses today rely on digital customer interaction solutions to engage customers effectively and improve customer satisfaction scores. While LivePerson is a well-known customer messaging platform, it may not suit every business due to pricing, features, or specific integration needs. This guide will explore the top LivePerson […] The post 10 Best LivePerson Alternatives in 2025 appeared first on Desku.| Desku
If you’re searching for a Chatbot.com alternative, you’re probably looking for a way to streamline customer interactions and provide accurate responses to common customer queries. Chatbots have become essential for ecommerce businesses, SaaS companies, and customer support teams, helping them manage customer inquiries, improve customer engagement, and deliver excellent customer support. This post will explore […] The post Top 12 Chatbot.com Alternatives appeared first on Desku.| Desku
Drift is one of the most popular platforms for conversational marketing and live chat, but it’s not always the perfect fit for every business. Its expensive plans and advanced focus on account-based marketing might make it challenging for small businesses and growing teams to justify the cost. For those looking for a better alternative with […] The post Top 9 Drift Alternatives in 2025 appeared first on Desku.| Desku
Looking for the best Verloop alternative for your support team? Whether you’re an e-commerce business managing customer queries or a SaaS company aiming to enhance human interactions through AI capabilities, switching to the right platform is critical. Verloop is undoubtedly a powerful tool, but sometimes businesses need alternatives that align better with their business goals, […] The post 11 Best Verloop Alternatives & Competitors appeared first on Desku.| Desku
Finding the right chatbot platform is crucial for businesses aiming to enhance customer communication efforts and streamline their support processes. While Botpress is a popular option, it’s not always the perfect fit for every organization. Desku, a powerful alternative, offers businesses a way to create conversational AI solutions tailored to their needs, along with advanced […] The post Top 12 Botpress Alternatives & Competitors in 2025 appeared first on Desku.| Desku
Businesses are always on the lookout for tools that improve customer satisfaction and streamline customer support operations. DocsBot, an AI-powered chatbot, has gained popularity for its ability to answer questions based on documentation and knowledge bases. However, it might not suit every organization’s needs, prompting the search for a reliable DocsBot alternative. In this blog, […] The post Top 9 DocsBot AI Alternatives & Competitors in 2025 appeared first on Desku.| Desku
Enhance team collaboration with a shared inbox tool. Learn what is shared inbox for multiple people to access and send emails efficiently.| Desku
Customer Engagement Score is an important metrics. Calculate, evaluate and implement in the business to get to know more about overall business interaction.| Desku
Explore Desku's flexible pricing plans tailored for your business. Enjoy a 14-day free trial, quick setup, and up to 35% discount on annual payments| Desku
Explore the best 11 helpcrunch alternatives for your customer support software needs.| Desku
Improve customer engagement for your business with AI Smart Chatbots. Desku is all here for your business to support and make smooth journey| Desku
Enhance customer service with the best help desk ticketing system. Our experts recommend top picks for seamless support.| Desku
Desku connects with your Shopify data to pull in customer profiles, orders, and histories, so your agents have everything at their fingertips. No more| Desku
Take your team collaboration to new heights in 2025. Explore the 10 Best Shared Inbox Tools for streamlined communication and productivity.| Desku
Desku is unified customer support that helps you to connect multi-communication channel to manage your customers seamlessly for business.| Desku
Boost customer support with Desku's Slack Live Chat. Seamless Slack integration, workflow automation, and widget customization| Desku
Discover effective ways to organize your email inbox and take back control of your unruly inbox. Learn how to archive, use folders, and more.| Desku
How to avoid miscommunication between team members? Shared Inbox Software is one stop solution to manage customer queries under one roof. Get to know more about it now!| Desku
Develop your customer retention rate with these 12 best customer loyalty programs for small businesses.| Desku
Why Social Media Customer Service Matters?Social media isn’t just for sharing updates and posting photos anymore. It has become a critical space for customer service operations, where businesses can directly engage with customers. Whether it’s responding to customer grievances or building stronger customer relationships, brands need to be active on social media to maintain a […] The post 11 Best Social Media Customer Service Software for 2024 appeared first on Desku.| Desku
Looking for the right customer service tool can be a challenge for small businesses, especially when balancing cost, functionality, and ease of use. While Gladly is a popular choice, it may not always fit the unique needs or budget of every business. That’s where exploring Gladly alternatives can help small businesses and SMEs find a […] The post 12 Gladly Alternatives: The Best Help Desk Solution appeared first on Desku.| Desku
Collecting customer feedback isn’t just about finding out what’s working. It’s about discovering how to improve and keep customers satisfied. For small and medium-sized businesses (SMBs), knowing how to collect feedback effectively can mean the difference between customer loyalty and losing customers to competitors. This guide will show you ways to collect customer feedback, including […] The post Collect Customer feedback : A Complete Guide 2024 appeared first on Desku.| Desku
Would you like to switch your interactions from Instagram to WhatsApp? It would be great if WhatsApp and Instagram were integrated. You will learn about WhatsApp links for Instagram and the advantages of using them in this post. Additionally, you will learn how to connect your Instagram account to WhatsApp. We’ll also discuss how connecting […] The post How to Add Whatsapp Link to Instagram Bio: 4 Easy Methods appeared first on Desku.| Desku
If you’re a home service provider or run an e-commerce site, chances are you’ve wondered, how can I capture more leads and track user interactions efficiently? Integrating PowerChats with GTM – Google Tag Manager is one of the most effective ways to achieve that. This integration not only automates customer interactions through intelligent chatbots but […] The post Integrating PowerChats with GTM: Easy Setup & Alternatives appeared first on Desku.| Desku
If you’re running a small or medium-sized business (SMB) or managing an eCommerce brand, you know that customer support can make or break your relationship with buyers. While Halp (a helpdesk solution integrated into Slack) is popular for streamlining ticket management directly within Slack, it’s not the perfect fit for everyone. Many teams may find […] The post 7 Best Halp Alternatives for SMBs & eCommerce | 2024 appeared first on Desku.| Desku
When customers need help, they expect fast, reliable service—no excuses. That’s where an efficient help desk and ticketing system come in. But with so many options, how do you choose the right customer support ticketing system for you ? It’s not just about automating tickets; it’s about ensuring every interaction leaves your customer satisfied. Whether […] The post 10 Best Customer Support Ticketing Systems and Help Desk Software appeared first on Desku.| Desku
WooCommerce is a powerful WordPress extension that leads the eCommerce plugin market, with 93.7% of the market share. Its flexibility makes it a favorite for businesses. As we get closer to 2024, using top WooCommerce extensions to enhance your store is a smart move. These tools help you customize, manage, and improve your online shop. […] The post 11 Best WooCommerce extensions & plugins To Boost Your Store 2024 appeared first on Desku.| Desku
Understand the distinction between customer support vs customer service. Learn how they impact customer satisfaction and product usage in this informative comparison.| Desku
Looking for better Tidio alternatives that offer improved customer satisfaction, more advanced features, or cost-effective pricing? Whether you need an upgrade for your eCommerce business, a tool with robust live chat functionality, or simply a customer service software that’s more aligned with your team’s needs, this list of the 10 best Tidio alternatives will help […] The post 10 Best Tidio Alternatives & Competitors for 2024 appeared first on Desku.| Desku
Customer Retention is an important part of the business as it brings the more business and builds the loyal customers for the business.| Desku
Enterprise help desk helps business streamline the customer queries in unified inbox. Get to know more how it helps you to unleash the customer queries.| Desku
Discover the top help desk software options for your business in 2024. Make an informed choice with our comprehensive guide.| Desku
Explore proven solutions to tackle common customer service issues for increased revenue. Boost your e-commerce with effective strategies.| Desku
As businesses continue to grow, customer satisfaction is becoming a central goal. But meeting customer service demands in real time is challenging, especially for small to medium-sized support teams. This is where AI customer service software steps in. AI tools can automate routine tasks, predict customer behavior, and even analyze customer sentiment to improve service […] The post AI Customer service Software: [ Editors Pick for 2024 ] appeared first on Desku.| Desku
Need help apologizing to customers? Discover 11 effortless apology email templates and tips for retaining their business and rebuilding trust. The post 11 Customer Apology Email Templates: Effortlessly Retain Trust appeared first on Desku.| Desku
Learn how to measure and improve Customer Service ROI with this comprehensive step-by-step guide. Turn your costs into profits.| Desku
Improve team email management with team inbox software. Streamline communication, manage inboxes, and enhance customer experience.| Desku
Optimize website navigation, personalize content, and improve product offerings to improve your ecommerce customer experience. Boost sales and satisfaction.| Desku
Boost your support team's efficiency with Desku's AI Assistant. Utilizing GPT-4, it offers real-time, precise answers, integrates with any help desk| Desku
What is chatbot builder? | Boost your business by using a Chatbot Builder. See the top 12 reasons to get one in 2024.| Desku
DTC brands are the rising business post covid phase and it is important to know to fulfil the customer expectations and provide better experience| Desku
HelpDesk Ticketing System has become one of the essential part of any business where it manages and helps to solve queries faster.| Desku
Knowledge base software for lightning-fast customer support and effortless self-service.| Desku
Improve your customer support strategy with the best help desk ticketing system software. Simplify ticket creation, and resolution of customer queries| Desku
Before beginning the blog, it's crucial to remember that the customer experience is the key factor to consider at all times. There is always certainty via...| Desku
Best Knowledge Base Software is much important when you run an online business and thus it helps to create the better self service option for customers.| Desku
How can customer service chatbot helps in boosting the customer experience? Well, know it by yourself in this blog. Boost Customer Experience| Desku
Master Customer Engagement Strategies for your business, conquer your market. Learn from the best 10 strategies and implement in your business right away!| Desku
Reduce Queries by 40%: Equip Customers with Relevant Info for Self-Service Using Our Knowledge Base| Desku
Customer loyalty is important for any business, big or small. It's a reflection of how satisfied your customers are with your products or services, and how...| Desku
Start acting on Customer Feedback right now to make your business powerful and customer centric by several ways that are mentioned in this blog right for you.| Desku
Customer Service Experience is the reputation of your company or brand that you hold, now you can choose what kind of customer service experience you want to| Desku
Explore our top 11 picks for the best AI chatbots in 2024, tailored for business needs. Supercharge customer engagement and elevate your interactions today!| Desku
Build AI chatbots effortlessly without coding. Enhance customer support, boost engagement, and automate responses instantly.| Desku
Stay on top of your social media messaging with a smart tool like Social Inbox - save time and increase your productivity in your business| Desku
How do you measure customer satisfaction? We have shortlisted best 7 ways that you can implement in the business to elevate the customer satisfaction.| Desku
Maximize your business expansion with these top marketing automation CRM for small business. Effortlessly enhance your marketing strategies.| Desku
Learn how to build a customer service team that drives success and customer satisfaction. Gain valuable insights for your business.| Desku
Measure and improve Customer Service Performance with effective strategies and KPIs. Keep your team aligned for success.| Desku
Discover the best HubSpot alternatives for 2024. Boost your business with affordable solutions & choose the perfect option for your needs.| Desku
Discover the best customer service software solutions for 2024. Enhance support, boost satisfaction, and streamline your customer service today| Desku
AI in customer service is an important aspect to elevate the presence and visibility of the business. It elevates in the customer retention.| Desku
A well-crafted ecommerce return policy is essential for building customer trust and ensuring long-term business success. This guide covers the key components of an effective return policy, including clear terms, a straightforward return process, and customer-friendly practices. You’ll learn how a solid return policy can positively impact customer satisfaction and loyalty. Whether you’re launching a […] The post Ecommerce Return Policy: Best Examples + Templates (2024) appeared first on ...| Desku
In relation to customer experience, many businesses face common pitfalls that hurt their efforts. Understanding common Customer Experience Fails can help businesses avoid these mistakes and improve their services. You might find that unclear goals, lack of staff training, and ignoring customer feedback are frequent issues. Furthermore, companies often struggle with flexibility in communication channels […] The post 12 Customer Experience Fails and How to Fix Them appeared first on Desku.| Desku
A Unique Selling Proposition, or USP, defines what makes your product or service stand out in the market. It highlights unique benefits that attract customers, like Domino’s emphasis on fast delivery. It clearly communicates the special benefits that set you apart from competitors, helping customers understand why they should choose you. By identifying and highlighting […] The post Unique Selling Proposition (USP): Win Sales with 12+ Examples appeared first on Desku.| Desku
To improve your business, consider these top ecommerce chatbots: In the present competitive e-commerce market, where customer expectations are continually rising, top e-commerce customer service software plays a significant role in delivering seamless experiences. Understanding their development helps you appreciate their role in boosting sales and customer satisfaction in the ever-changing digital marketplace. The Evolution of Ecommerce […] The post Top 5 Ecommerce Chatbots for Your Busi...| Desku
Learn how to leverage WhatsApp for your ecommerce customer service needs and elevate your business to new heights. The post 13 Types of Customers and How to Deal With Them appeared first on Desku.| Desku
Imagine a world where customer service is faster, smarter, and more personalized than ever before. This isn’t a futuristic dream but a reality unfolding before our eyes, thanks to AI. These AI customer service statistics highlight the significant impact and growth of AI technologies in the industry. Did you know that 85% of customer interactions […] The post Impactful AI Customer Service Statistics to Know (2024) appeared first on Desku.| Desku
Live chat widgets have become a crucial tool for enhancing customer engagement and support. With the growing trend of live chat usage among businesses, customers increasingly prefer real-time communication over other forms of contact. In this blog post, we’ll provide a curated list of the top 10 best live chat widgets for 2024, helping you […] The post Top 10 Best Live Chat Widgets for Your Website in 2024 appeared first on Desku.| Desku
Streamline customer queries and enhance service with a quick setup guide for a WooCommerce Support Ticket System.| Desku
Are you ready to take your customer service to the next level? Today, businesses must provide exceptional support across multiple channels. That’s where omnichannel help desk solutions come in! This guide will walk you through what these solutions are, their key features, and how to implement them successfully. Let’s dive in! What is an Omnichannel […] The post The Ultimate Guide to Omnichannel Help Desk Solutions appeared first on Desku.| Desku
Curate an exceptional customer experience on Instagram with these seven simple tips that will leave your customers craving for more. The post Improve Customer Service on Instagram : 7 Simple Tips appeared first on Desku.| Desku
AI as a Service means a company offers advanced AI tools to other businesses for a one-time payment or a subscription fee. It’s a big deal for many small and medium businesses. AIaaS can help app developers use powerful cloud solutions. Ready to move forward with AIaaS and navigate the complexities of the AIaaS market? […] The post 12 Companies That Offer AI as a Service In 2024 (Aiaas) appeared first on Desku.| Desku
Witness the transformation of customer service through 23+ script templates from top brands, moulding your business interactions towards excellence. The post Top 23+ Customer Service Script Templates From Top Brands appeared first on Desku.| Desku
The customer support world is changing fast. You might be on the hunt for a powerful customer support tool to lift your online store. In 2024, many are seeking the top Reamaze alternatives. Everybody wants better customer care and more productive staff. To get there, checking out the top Reamaze alternatives and competitors is key. […] The post Top 10 Best Reamaze Alternatives & Competitors in 2024 appeared first on Desku.| Desku
Creating strong mission and vision statements is important for any business. These statements help define what your company does and where it wants to go in the future. They guide decision-making, inspire employees, and communicate your brand’s values to customers. In this article, we will discuss the parts of mission and vision statements, how to […] The post Difference Between Mission and Vision Statements: 40 Examples appeared first on Desku.| Desku