If you want to attract top talent, you need to be known for how you treat your team. In restaurants, […]| eyespycc | Critiquing & Consulting
Food safety isn’t something to bolt on later. It has to be baked into the foundation of your restaurant from […]| eyespycc | Critiquing & Consulting
September is California Wine Month, which makes this the perfect time to refresh your wine list with bold, local reds that pair with the heartier fare of the season. California reds bring depth and warmth to cooler nights while supporting the vineyards right in our own backyard. They’re also a strategic way to elevate your beverage program, drive pairing opportunities, and increase check averages.| eyespycc | Critiquing & Consulting
Here is what stood out to CEO Mistie Boulton this year at QSR Evolution: Operators are tightening onboarding, pushing for […]| eyespycc | Critiquing & Consulting
Resilience in the restaurant industry means being able to adapt, recover, and keep growing despite challenges. A strong business model […]| eyespycc | Critiquing & Consulting
Every square foot in your restaurant counts. The right table layout can increase your capacity, improve service flow, and give […]| eyespycc | Critiquing & Consulting
Every restaurant will face difficult guests. Whether someone is upset about a long wait or unhappy with a dish, your team’s response can either diffuse the situation or make it worse. These interactions are high stakes. They affect other guests, impact team morale, and leave a lasting impression. How you handle them speaks volumes about your brand.| eyespycc | Critiquing & Consulting
Strong restaurants are built on more than instinct. Data plays a key role in decision-making, consistency, and accountability. Setting clear […]| eyespycc | Critiquing & Consulting
Team meetings are a vital part of communication and culture in a restaurant. When done right, they keep everyone aligned, […]| eyespycc | Critiquing & Consulting
Change happens constantly in the restaurant industry. Whether you are rolling out a new POS system, adjusting hours, updating the […]| eyespycc | Critiquing & Consulting
When school starts up again, so do the weeknight time crunches. Families are racing between pick-ups, practices, homework, and dinner. Restaurants that offer a well-designed family meal can become a go-to solution for these households. A thoughtful offering gives customers a break during the chaos and creates a dependable revenue stream for your business.| eyespycc | Critiquing & Consulting
Fall brings a rush of activity for restaurants. More catering orders, larger parties, and busier weekends fill the calendar. It is also the start of cold and flu season, which makes staying on top of food safety even more important. Food safety is a daily habit and a team mindset. As operations ramp up, here are essential tips to keep your food safe and your kitchen running smoothly.| eyespycc | Critiquing & Consulting
Summer’s in full swing, and so is catering season. From backyard weddings to corporate picnics, July is packed with reasons for people to gather. And that means opportunity for restaurants willing to meet guests where they are: off-site, on the move, and hungry for memorable food.| eyespycc | Critiquing & Consulting
The most successful restaurants are building guest experiences that keep people coming back month after month, year after year. One of the most powerful tools in that process is Mystery shopping.| eyespycc | Critiquing & Consulting