A leading Middle Eastern Airline transformed its procurement operations using our Gen AI-powered, cloud-based platform – Procurement.AI. The solution streamlined contract analysis, reducing manual effort by 80%, and accelerated turnaround time, unlocking smarter insights and operational efficiency. Share this Post [contact-form-7] The post From Complexity to Clarity: How a Global Airline Transformed Procurement with Gen AI appeared first on IGT Solutions.| IGT Solutions
In the Fintech sector, where digital speed and automation dominate, trust is both a competitive advantage and a vulnerability. While sleek interfaces and smart algorithms attract customers, long-term loyalty results from meaningful human interaction. The moments that matter most—post-signup onboarding, resolving a financial concern, or navigating a major life decision—are when trust is built or broken. In addition, the difference ... Read More| IGT Solutions
In the fast-paced fintech sector, customer expectations are rapidly evolving. The onboarding experience has emerged as a decisive moment for user engagement and brand success. At a time when acquiring a single new customer can cost $150–$200, failing to deliver a welcoming experience often means not only losing that investment but also sacrificing massive downstream revenue opportunities tied to long-term ... Read More The post First Impressions Matter—Designing a Seamless Fintech Onboard...| IGT Solutions
xBot.AI is an AI-powered conversational automation solution developed by IGTx as part of its TechBud.AI suite. This snapshot document highlights xBot.AI’s key features and capabilities, including its ability to deliver human-like interactions across voice, chat, email, and messaging channels with seamless agent handovers. It also outlines the industries where the solution drives meaningful outcomes by enhancing customer experience and operational efficiency.| IGT Solutions
IGT Solutions is a next-gen customer experience company delivering digital transformation services to global brands using digital technologies.| IGT Solutions
Scaling is the secret sauce behind every successful fintech startup. In an industry marked by rapid growth and shifting demands, having a clear plan for scalability—and, crucially, flexibility—is not just smart, it's essential. Collaborating with a trusted managed services provider is the most effective way to bring this plan to life. Beyond Scalability: The Power of Flexibility While scalability allows ... Read More| IGT Solutions
Content moderators play a vital role in maintaining safe and trusted digital environments. From hiring and training to performance management, wellness support, and career development, each stage plays a critical role in shaping the quality and resilience of moderation operations. This infographic outlines the employee lifecycle of content moderators, spotlighting key touchpoints and best practices that drive their long-term success. ... Read More| IGT Solutions
In today’s fast-paced fintech environment, trust is everything. Customers expect seamless, personalized, and secure interactions—especially when managing finances, applying for credit, or resolving fraud-related issues. At the same time, CX leaders are under pressure to scale service quality, reduce operating costs, and adapt quickly to evolving regulations. This is where AI-enabled customer experience strategies are becoming a true differentiator, not ... Read More The post How AI Empowe...| IGT Solutions
Manual and fragmented software development processes can’t meet today’s digital demands. However, Generative AI tools are transforming the SDLC by embedding intelligence at every stage—from planning to deployment. SDLC.AI, powered by TechBud.AI, helps speed development cycles, reduce defects, and improve resource use. Beyond enhancing collaboration, generative AI drives a new era of scalable, efficient, and future-ready software development| IGT Solutions
Watch VideoWatch VideoUnleash rapid innovation, drive business outcomes, and enhance customer experience while optimizing cost efficiency with our enterprise-wide platform, harnessing the power of Generative AI in a flexible, responsible, secure, and scalable manner.Powered by Open AI GPT-4 and in partnership with MicrosoftThe OpenAI model powers TechBud.AI platform to ensure reliable and safe AI solution for your business. Harness the ... Read More| IGT Solutions
In the bustling world of travel management, efficiency and productivity are the cornerstones of success. Travel Management Companies (TMCs) constantly seek innovative solutions to streamline operations, enhance customer services and traveler experience, and stay ahead of the competition. In this fast-paced realm, embracing cutting-edge technologies such as digital analytics, artificial intelligence, and Gen AI is critical to thrive in a ... Read More| IGT Solutions
