Bob Anderson, Author at CUSO Magazine ®
Strategy| CUSO Magazine ®
In the wake of the digital takeover, many credit unions are left wondering what to do with their physical branches and whether or not they're worth keeping. But the rise of digital doesn't mean the loss of physical, says Matthew D. Paul, who shows credit unions how the two can work together to make a winning strategy.| CUSO Magazine ®
In the third and final article in his series on software development, Bob Anderson explains the importance of innovation within the CUSO, and how all three priorities work together to drive one another.| CUSO Magazine ®
In response to a new Telephone Consumer Protection Act order, which would revoke consent for all automated calls and messaging should the member only opt out of one, America's Credit Unions has been meeting with the FCC to hopefully secure a change in the rule, Emily Claus reports.| CUSO Magazine ®
As the total amount of buy now, pay later debt continues to climb, as does the risk to credit unions and the housing market. Emily Claus discusses the rise of Buy Now, Pay Later services, the phantom debt they create, and what it all means for credit unions.| CUSO Magazine ®
As Australia announces its official plan to phase out and eventually completely discontinue paper checks, Bob Anderson ponders the motives behind the move, whether other countries will follow in their footsteps, and just how long paper checks might have left.| CUSO Magazine ®
The World Council of Credit Unions announced on Monday that interim President/CEO Paul Treinen has agreed to serve in a permanent capacity in that role. CUSO Magazine's Esteban Camargo reports.| CUSO Magazine ®
In the age of AI everything, Chip Filson issues a reminder to credit unions' distinguishing factor is strong member service provided through genuine human connection.| CUSO Magazine ®
Web Developer Sam Lechenet shares the surefire warning signs that your credit union website is in desperate need of a new coat of paint, some back-end fixes, or an improved user experience and why putting off those improvements may cost you members.| CUSO Magazine ®
In the second of his three-part series on software development at CUSOs, Bob Anderson discusses how to maximize software value for your member base through a fix-it-first approach.| CUSO Magazine ®
CUSO Magazine delivers relevant, timely news and insights to the credit union industry. CUSO Magazine begins as a digital product with the potential to grow.| CUSO Magazine ®
News| CUSO Magazine ®
Ahead of his tenure as America's Credit Unions new President and CEO, Scott Simpson updates the industry on his perspectives, experience, and priorities, Emily Claus reports.| CUSO Magazine ®
In the overwhelming world of AI technology, chatbots are usually top of the list for credit unions to take on. But not all chatbots are made equal, nor do they offer the same outcomes and member experience. Ellis Stefanovsky provides insight into the world of AI chatbots and which type credit unions should be adopting for hand-tailored member support.| CUSO Magazine ®
In deference to the hardworking pioneers of the credit union movement, America's Credit Union Museum has unveiled its newest exhibit, Woven in History: A Tapestry of Unsung Heroes. Emily Claus sat down with the museum's Executive Director, Stephanie Smith, to learn more about the inspiration for the exhibit as well as their upcoming day of giving, a Labor of Love.| CUSO Magazine ®
Nick Green of Route 31 Credit Union discusses the three devastating Ds of leadership: disconnect, delay, and distraction, and how you as a leader can overcome those to create a workplace your employees are proud to be a part of.| CUSO Magazine ®
America's Credit Unions is calling on the NCUA to keep a tighter rein on its travel expenses, one step in ensuring the NCUA is a "prudent steward of credit unions’ funds". CUSO Magazine's Esteban Camargo reports.| CUSO Magazine ®
Chip Filson compares the success and longevity of traditional, family-run businesses in comparison to often short life of modern ones, and asks if credit unions fall into the former or the latter.| CUSO Magazine ®
Credit unions are eager to tote their cooperative difference, but not quite as quick to endorse it themselves. CU*Answers CEO Geoff Johnson calls on credit unions to examine why they turn away from cooperative partners in favor of for-profit companies that do nothing to bolster the cooperative movement.| CUSO Magazine ®
In the first article of his new three-part series, software developer Bob Anderson shares the three guiding principles behind creating software as a CUSO and how to cultivate a "fit it first" mindset.| CUSO Magazine ®
Over the weekend, the Senate passed the Homebuyers Privacy Protection Act, a credit union-supported bill, aimed at stopping the practice of trigger leads, Emily Claus reports.| CUSO Magazine ®
In the face of high lending fraud rates, Brad Parker urges credit unions to take advantage of the opportunities that lie in private party lending through solutions that offer enhanced cybersecurity and a better member experience.| CUSO Magazine ®
Education| CUSO Magazine ®
As Credit Union History Month continues, Julie Gessner asks credit unions to take a moment to reflect on their own history and ponder the legacy they are leaving behind and how it may impact the credit union movement.| CUSO Magazine ®
Technology| CUSO Magazine ®
As a part of Credit Union History Month, Esteban Camargo revives his History of Credit Union series, delving into the creation of our industry, going all the way back to it's European origins in Part One.| CUSO Magazine ®
News| CUSO Magazine ®
In response to a member's observation, Chip Filson discusses the shift in credit union politics from a member-lead democracy to a board-run authoritarian regime.| CUSO Magazine ®
The credit union world is chock full of acronyms. CUSO Magazine's Esteban Camargo looks at community development financial institutions (CDFIs), low-income credit unions (LICUs), and minority depository institutions (MDIs); what they mean and the benefits each provide.| CUSO Magazine ®
News| CUSO Magazine ®
CUSO Magazine ® provides news and articles on the credit union industry on topics including lending, marketing, compliance, leadership, and more.| CUSO Magazine ®
A recent industry study offers insight on how quickly credit unions are adapting new digital tools and automation for internal workflows and what might be holding others back from doing so.| CUSO Magazine ®
Frank Moreno explains how a credit union's lack of modern fraud prevention technology can spurn away younger generations and lead them into the arms of a new financial institution.| CUSO Magazine ®
A March 14 Executive Order targeting the Community Development Financial Institutions Fund has left the credit union and banking industry gathering support from a growing list of bipartisan lawmakers who support the Fund and its importance in serving under- and unbanked communities, reports Esteban Camargo.| CUSO Magazine ®
