Resources to manage your reviews and your reputation The local search industry’s guide to review management. Check out our top expert interviews, marketing agency insights, local SEO suggestions, and review management strategy. Recent Posts: Review Management For Agencies: Everything your agency needs to start selling reputation management services to clients. These articles and resources are a blueprint for your agency to define your service, start finding prospects, pitch and close them, ...| Grade.us | Your Guide to Online Review Management and Marketing
Negative reviews, left by unhappy customers, present serious problems for almost every business. Sometimes you need a template to help guide your response.| Grade.us | Your Guide to Online Review Management and Marketing
These 11 review response templates can come in handy when a happy customer decides to leave you an amazing review. Happy customers deserve your appreciation!| Grade.us | Your Guide to Online Review Management and Marketing
It’s the unspoken fear lurking behind online reviews. Does requesting a review from customers make you a pest? It can be frustrating if you’re forced to deal with these issues. You’ve done an incredible job for your customers. You’ve worked really hard, going above and beyond the call of duty. But your customers treat your […]| Grade.us | Your Guide to Online Review Management and Marketing
Longhouse Media, a Canadian marketing agency based in Langley, BC just outside of Vancouver, has been making great strides in the digital marketing world by delivering great results for their clients. The agency’s founder and co-author of “Grow Your Business with SEO”, Keenan Beavis, recently won BC’s “30 Under 30” award. A notable factor in […]| Grade.us | Your Guide to Online Review Management and Marketing
What are the best types of content for your clients? More specifically, which types of local search content lead to better rankings, more traffic, and increased revenue for your client’s business? This may seem like an obvious question as an agency, but it’s not. Believe it or not, some content is actually bad for business. […]| Grade.us | Your Guide to Online Review Management and Marketing
Selling anything, maybe even review management, is horrible and unpleasant. That’s the attitude many people have, isn’t it? Many people have this unspoken, subconscious belief, and there’s a good reason for that. Customers have been burned by dishonest salespeople. This isn’t a secret. Gallup puts ‘advertising practitioners’ and ‘used car salespeople’ at the bottom of […]| Grade.us | Your Guide to Online Review Management and Marketing
Feast and famine cycles are a struggle for agencies. When business is good, the agency grows; they’re forced to hire more staff as they win more clients. When clients move on, or they refuse to pay, agencies are forced to reduce their headcounts as they fight to survive. It’s an exhausting ordeal. These feast and […]| Grade.us | Your Guide to Online Review Management and Marketing
It’s what your clients want. When your clients hire your agency, they’re really looking for two specific things, (a.) more customers and (b.) more revenue. All your work as an agency boils down to this. If you can generate consistent traffic, leads, sales, customers, or revenue for your customers, you’ll continue to be in demand. […]| Grade.us | Your Guide to Online Review Management and Marketing
Businesses rely heavily on customer reviews to get new customers. But every business — small, medium, and enterprise — faces its own set of challenges that make it difficult to manage a review strategy on their own. Whether it’s budget and human resource constraints, scalability issues, or dealing with competitive and regulatory pressures, everyone’s juggling […]| Grade.us | Your Guide to Online Review Management and Marketing
As a marketing agency, managing online reviews for your clients is essential for building and maintaining their online reputation. However, manually handling review management can be a time-consuming and often overwhelming task. The good news is that automation can make this process much more efficient and effective, allowing you to provide exceptional service to your […]| Grade.us | Your Guide to Online Review Management and Marketing
As a marketing agency, you may be tasked with managing the online reputation of your clients. A big part of that is online reviews. Today, online reviews are often the first step in a customer’s decision-making process. However, managing reviews can be a time-consuming process, and handling them manually can be overwhelming. So many local […]| Grade.us | Your Guide to Online Review Management and Marketing
Successful marketing agencies know the key to building trust with clients is owning what customers say about a business online – that starts with reviews. But 39% of review writers have not received a direct request to leave a review in the past 5 years, however, if asked, more than half of customers will always or usually write a review. To get more reviews for your clients, you have to start with a “review funnel.” The review funnel anticipates what will motivate customers to write a...| Grade.us | Your Guide to Online Review Management and Marketing
