How to Personalize Customer Experience - arkesel.com
Arkesel provides the tools you need to personalize customer experience across different channels. From SMS and voice messages to email and...| arkesel.com
Arkesel provides the tools you need to personalize customer experience across different channels. From SMS and voice messages to email and...| arkesel.com
The best Bulk SMS providers combine execllent service with afforadable rates. Here are the top 5 providers| arkesel.com
Poor customer service does not just lead to a single lost sale. It sparks a chain reaction that affects loyalty, reputation, revenue, and even employee morale. Today, customers hold the ultimate power. They have endless choices at their fingertips, and a single bad experience can prompt them to run to your competitors. While businesses often […] The post 10 Ways Poor Customer Service Hurts Your Business in 2025 appeared first on arkesel.com.| arkesel.com
USSD is a communication technology used by mobile devices to interact with network services. Unlike SMS, which operates using a store-and-forward method, USSD establishes a real-time connection between the user and the service provider. When someone dials a code like *123#, it opens an instant session where they can navigate menus, check balances, buy airtime, […] The post 5 Ways to Stop Unauthorized USSD Access in 2025 appeared first on arkesel.com.| arkesel.com
Among the many tools available, One-Time Passwords (OTP) stand out as one of the most practical and widely adopted layers of defence against cyber threats. But what makes OTP so important? And how does understanding how they work strengthen digital security? To answer these questions, this article provides a comprehensive examination of OTP, its role […] The post OTP Security: 5 Ways to Strengthen Digital Safety (2025 Guide) appeared first on arkesel.com.| arkesel.com
Sending SMS with company name is one of the most effective communication channels. Email campaigns are often ignored, and social media messages can get lost in the crowd. SMS marketing ensures your messages are seen and acted upon. But here is the challenge: when people receive a text message from an unknown number, they usually […] The post How to Send SMS with Company Name: A Complete Guide appeared first on arkesel.com.| arkesel.com
Customers rarely leave a brand solely because of price. More often, they walk away because they feel ignored, misunderstood, or dismissed. Poor communication creates frustration, weakens trust, and overshadows even the best product or service. A single missed message, unclear explanation, or delayed response can prompt a customer to switch to a competitor. Communication is […] The post 10 Strategies for Effective Communication to Retain Customers appeared first on arkesel.com.| arkesel.com
A customer communication system that worked well for a smaller customer base may become inefficient and slow as demand rises. Business growth typically leads to an increase in customer inquiries, support requests, and feedback. Without the right systems in place, response times will increase, customer satisfaction will decline, and opportunities will be lost. A scalable […] The post 7 Ways to Scale a Customer Communication System for Growth appeared first on arkesel.com.| arkesel.com
A significant part of an experience is the use of good communication skills. From the moment a customer discovers your business to when they make a purchase or request support, every interaction matters. How well you communicate can either build lasting loyalty or push potential customers away. That is why improving communication skills in customer […] The post Improving Communication Skills in Customer Experience appeared first on arkesel.com.| arkesel.com
Omnichannel customer communication platforms make it possible to bring together social media, email, SMS, websites, and mobile apps in one place. For businesses, managing these interactions in a seamless, integrated way is essential. That is where omnichannel customer communication platforms come in. These tools empower businesses to deliver consistent, personalized, and timely messages across all […] The post Top 9 Omnichannel Customer Communication Platforms appeared first on arkesel.com.| arkesel.com
Customer communication tools are software applications that help businesses talk to their customers. They make it easier to respond...| arkesel.com
Get in touch with the team. We are here to assist with your communication needs.| arkesel.com
Arkesel is a fast and easy to use bulk SMS platform with a simple SMS workflow system that allows you to send SMS alerts, payment reminders, notifications etc in South Africa. Reach the targeted audience through a web-based messaging interface with just one click and save time spent in the communication process.| arkesel.com
Reach & Engage with Bulk SMS Reach & Engage your target audience using an efficient Bulk SMS platform. Need to reach your target audience? Well, you’re on the right page! We can help you send Bulk SMS messages to the people you want to reach. Our system is easy to use. Get Started Use Bulk […]| arkesel.com
Bulk SMS in South Africa helps businesses reach customers instantly at a low cost. You need to send a message to many people, and you need them to read it. Email feels too slow. Phone calls take too much time. Your team needs a faster and more direct way to reach customers, staff, or partners […] The post How to Send Bulk SMS in South Africa appeared first on arkesel.com.| arkesel.com
Although unlimited free bulk SMS in South Africa is not available due to telecom and infrastructure costs.You can still get started without..| arkesel.com
A great customer experience is more than just delivering a product or service. It is about how customers feel when interacting with a brand...| arkesel.com
Email is the preferred channel for smart marketers . Get a flexible Email Marketing solution that fits your business needs, choose Arkesel email marketing software as your number one.| arkesel.com
Email marketing effectiveness refers to the process of sending written messages to individuals through their electronic mail accounts...| arkesel.com
Running a small business is a challenging task. In addition to managing day-to-day operations, keeping customers happy and satisfied is essential. While word of mouth has been a popular way of advertising for businesses in the past, in today’s digital age, providing excellent customer service can make or break a company’s reputation. Customers expect quick, […]| arkesel.com
Arkesel provides platforms for communication and engagement using SMS, Email, Voice and USSD. Explore our apps and step up your communication game.| arkesel.com
Stay connected with your audience. Use Arkesel’s platform to send personalized voice messages quickly and easily . It's a powerful way to communicate, engage, and cultivate long-lasting relationships with your clients.| arkesel.com
Creating a customer experience strategy that works is crucial for any business seeking to remain competitive. Customers expect fast...| arkesel.com
Customer experience management (CXM) refers to businesses' strategies, processes, and tools for monitoring, analyzing, and improving...| arkesel.com
The key factors shaping the future of SMS marketing for businesses, marketers, and consumers alike.1. Why SMS marketing still matters...| arkesel.com
B2B customer experience is the sum of every client interaction with your business. The first email to the final handshake sets the tone...| arkesel.com
Customer experience is a customer's overall impression after interacting with your brand, from their first visit to after-sales support...| arkesel.com
