Talk to any senior leader in travel, tourism or hospitality right now, and a few themes come up again and again: stretched teams, high expectations, and a growing need to do more with less. There’s been a lot of focus on data as a way to drive revenue (think along the lines of targeted offers, […]| Astound Digital | Modern Digital Commerce Experts
Previously, personalization has meant putting people into buckets. Broader segments that are based on demographics or behaviors. Prebuilt journeys for prebuilt profiles. But here’s the reality: pre-defined segments aren’t personal enough anymore. Customers don’t think in segments — and they certainly don’t shop that way. They expect experiences that reflect who they are: their unique […]| Astound Digital | Modern Digital Commerce Experts
Future Ecommerce Architecture The landscape of retail and consumer goods is undergoing an unprecedented transformation, driven by rapid technological advancements, particularly in Artificial Intelligence (AI), and persistent economic volatility. Future-proofing e-commerce architecture and platforms is no longer a discretionary investment but a strategic imperative for businesses aiming to preserve competitive advantage and ensure long-term growth. […]| Astound Digital | Modern Digital Commerce Experts
London, UK — App commerce platform poq has joined forces with Astound Digital, a leading global digital experience agency, to deliver pioneering native mobile app solutions that accelerate digital growth for retail brands. This new partnership combines poq’s composable native app platform - including integrations with leading platforms such as Shopify and Salesforce - with […]| Astound Digital | Modern Digital Commerce Experts
Astound Digital Announces Services for Salesforce’s AgentforceAstound Digital expands partnership with Salesforce to help customers navigate their agentic transformation and scale their digital labor workforce ATLANTA, JUNE 25, 2025 – Astound Digital today announced the expansion of its partnership with Salesforce by offering new consulting and implementation services for Agentforce that empower organizations to deploy […]| Astound Digital | Modern Digital Commerce Experts
Beyond Frameworks – Shaping Culture We know policies and frameworks alone aren’t enough. What truly matters is the environment veterans return to — and that’s shaped by the people around them. To help all Astounders play a role in that, we created a short training video on how to support returning veterans with empathy and […]| Astound Digital | Modern Digital Commerce Experts
Global Direct Selling for Manufacturing offers robust strategies that empower manufacturers to connect directly with customers worldwide while reducing operational costs. Astound Digital delivers these innovative solutions by leveraging advanced digital platforms, targeted market outreach, and streamlined supply chain integrations. With our expertise, manufacturers can enhance market penetration, foster stronger customer relationships, and secure long-term […]| Astound Digital | Modern Digital Commerce Experts
Astound Digital’s Global Bespoke Framework offers tailored strategies designed to empower businesses in a dynamic global landscape. By leveraging deep market insights, innovative digital technologies, and a client-centric approach, our framework delivers customized solutions that drive operational excellence, foster growth, and enhance competitive positioning. Transforming Business with the Global Bespoke Framework Astound Digital’s Global Bespoke […]| Astound Digital | Modern Digital Commerce Experts
Introduction: Rethinking High-Touch Service in the AI Era In today’s fast-paced digital world, customers expect service to be both seamless and personalized. They want quick resolutions for simple problems and thoughtful, high-quality assistance when they need it most. But many customer service teams struggle to keep up. With long wait times, overwhelmed agents, and inconsistent […]| Astound Digital | Modern Digital Commerce Experts
