Chatbots in Retail: Uses and Benefits | Intermedia
Discover how a retail chatbot can improve customer service, boost sales, and streamline operations. Learn key use cases and implementation tips.| Intermedia | Intermedia
Discover how automotive call tracking solutions help dealers and service centers capture missed leads, improve customer experience, and optimize marketing ROI. The post Call Tracking Solutions for Automotive Industry first appeared on Intermedia.| Intermedia
Explore key AI use cases in contact centers, from automating responses to improving agent performance, all while enhancing service and reducing costs. The post 8 Use Cases for AI in Contact Centers first appeared on Intermedia.| Intermedia
Explore how AI in the contact center is transforming sales and service teams by automating tasks, improving response quality, and delivering smarter customer support. The post How Contact Center AI Is Transforming Sales & Service first appeared on Intermedia.| Intermedia
Explore what a healthcare communication platform is, how it supports HIPAA compliance, and why it’s critical for modern patient care and team collaboration. The post What is a Healthcare Communication and Collaboration Platform? first appeared on Intermedia.| Intermedia
Learn how to build a HIPAA compliant call center with tips on security, agent training, call recording, and technology best practices. The post 11 Tips for A HIPAA Compliant Call Center first appeared on Intermedia.| Intermedia
Explore how AI legal tools are transforming the legal profession. Discover the top use cases and benefits of adopting AI tools for lawyers. The post AI Tools for Lawyers first appeared on Intermedia.| Intermedia
Discover how a retail chatbot can improve customer service, boost sales, and streamline operations. Learn key use cases and implementation tips.| Intermedia | Intermedia
Archive email, chat, voice & more in one platform with Intermedia Intelligent Archiving—simplify compliance, boost security, and utilize AI insights. The post Unlock Your Business Email Potential with Intermedia Intelligent Archiving first appeared on Intermedia.| Intermedia
What is customer service automation? Learn how automated customer service works, its benefits, key technologies, and how to implement it in your business. The post What Is Customer Service Automation? first appeared on Intermedia.| Intermedia
What is a POTS line and why is it being phased out? Learn how Plain Old Telephone Service works, its limitations, and modern alternatives for businesses. The post What Is a POTS Line? first appeared on Intermedia.| Intermedia
Explore the best communication systems for schools, including messaging apps, mass notifications, and staff tools. The post Digital Communication Channels for Schools first appeared on Intermedia.| Intermedia
Explore what to look for in telephone systems for schools, including safety features, call management tools, and integration capabilities.| Intermedia | Intermedia
Learn what an AI virtual assistant is and how businesses use them to boost efficiency, improve customer service, and reduce operational costs.| Intermedia | Intermedia
Explore the top teacher communication apps for secure messaging, updates, and classroom connection.| Intermedia | Intermedia
Explore how AI for operational efficiency helps businesses streamline processes, reduce waste, and make smarter decisions across departments.| Intermedia | Intermedia
Tracking contact center analytics/performance without missing a beat. Learn how to monitor KPIs when the team is working remotely.| Intermedia | Intermedia
You can greatly increase the efficiency of your contact center operations by using customizable call flows. Find out about this vital technology feature.| Intermedia | Intermedia
Is your business equipped to offer seamless experiences? Find out how to execute a better omnichannel strategy with the help of contact center software.| Intermedia | Intermedia
Discover the magic of VoIP phones compared to traditional phone systems. Understand the technology, its benefits, and how to get a VoIP number with Intermedia.| Intermedia | Intermedia
Discover what a hosted VoIP softswitch is, its key features, and how it can enhance your business communication with seamless integration and scalability.| Intermedia | Intermedia
Discover how VoIP Unified Communications can streamline collaboration, boost productivity, and enhance flexibility for businesses of all sizes.| Intermedia | Intermedia
Explore how VoIP solutions for small businesses reduce costs, boost flexibility, and enhance communication with advanced, affordable features.| Intermedia | Intermedia
Learn what hosted VoIP is, how it works, and why businesses are switching to cloud-based phone systems.| Intermedia | Intermedia
Discover 10 essential customer engagement metrics to track satisfaction, loyalty, and behavior. Learn how to measure what matters and improve customer experience.| Intermedia | Intermedia
Discover key strategies for business ransomware protection, including the benefits of cloud communications and essential preventative measures.| Intermedia | Intermedia
There’s a big difference between 99.999% cloud uptime and 99.9% uptime. Find out why five nines are so important when comparing cloud service providers.| Intermedia | Intermedia
