Enhanced SMTP Configuration, Graph API Improvements, and Multiple Bug Fixes| www.helpspot.com
Fixes for Email Attachments and License Installation| HelpSpot Blog
Smarter Email Handling, Better Summaries, and More Fixes| HelpSpot Blog
This release addresses several bugs| HelpSpot Blog
This release addresses bugs and dependency updates| HelpSpot Blog
This release fixes a couple of bugs introduced in 5.6.2.| HelpSpot Blog
This release fixes a bug introduced in 5.6.2.| HelpSpot Blog
This release includes a vastly improved HelpSpot AI and introduces our AI triage functionality, which autocategorizes requests, detects out of office replies, and generates request summaries.| HelpSpot Blog
This release brings a new logo, attachment-limit logging, admin update alerts, session logout on password changes, improved AI auto-categorization, and fixes for duplicate report folders, default-filter deletion, inline-font issues, and the sPortalName tag.| HelpSpot Blog
This release unveils a new logo, adds attachment-limit logging and update alerts, lets you log out other sessions on password change, and fixes report-folder duplication, default-filter deletion, inline-font names, and the sPortalName tag.| HelpSpot Blog
Fixes include correcting the audit log’s user dropdown, preventing duplicate images on multi-image pasted requests, and resolving conflicting success and error messages when deleting requests via the command line.| HelpSpot Blog
Adds customizable CLI maintenance-mode messages, PHP 8.2–8.4 support, an optional IMAP library without the PHP extension, and resolves various audit log, ordering, header, API token, reporting, round-robin, SAML redirect, and dependency issues.| HelpSpot Blog
Adds Spanish language support, a faster Windows self-extracting .exe installer, and fixes several email handling and display bugs..| HelpSpot Blog
Fixes session timeouts, blank pages, permission issues, installation problems, and restores the missing IIS web.config file.| HelpSpot Blog
This release addresses several bug fixes, including API errors, validation improvements, and better error messaging for attachments.| HelpSpot Blog
This release addresses several bug fixes, including issues with the customer tools page, staff category assignments, and Microsoft mailboxes handling large attachments.| HelpSpot Blog
This release includes bug fixes and enhancements, addressing issues with saved reports, Microsoft mailboxes, and quoting request history items containing images.| HelpSpot Blog
This release includes new features, bug fixes, and updates to frameworks and dependencies.| HelpSpot Blog
This release addresses bug fixes related to date fields and legacy bookmarks.| HelpSpot Blog
| HelpSpot Blog
HelpSpot is the cure for email support overload. Transform chaotic email support into a unified, efficient system that seamlessly tracks every customer inquiry.| www.helpspot.com
Help desk software makes it easier to organize, assign, and respond to customer emails. We review the five best email to ticket systems, including HelpSpot.| www.helpspot.com