The inaugural American Airlines Airbus A321XLR flight is likely to be between New York JFK and Los Angeles in the second half of December. That's according to aviation watchdog JonNYC, who reports expecting American to run a transcon with the plane as early as "Holidays 2025." Continue reading Leak: American Airlines Delayed A321XLR Should Finally Debut JFK–LAX At Christmas...| View from the Wing
One thing we know about the 'ultimate' benefit guarantee from Marriott is that it's only guaranteed if the hotel agrees to pay it. If the hotel says no, guarantee notwithstanding, you're out of luck. Continue reading Hotel Exploits Loophole To Gut Marriott’s ‘Ultimate Guarantee’: Elite Guest Turned Away, No Compensation...| View from the Wing
Hyatt’s China joint venture was selling phantom stays so that guests could earn Globalist status, confirm upgrades to suites, get free breakfsat and guarantee late checkout. Hyatt blamed the customers and nuked their accounts. Now Chinese courts have gotten involved. Continue reading Customers Sue After Hyatt Bans Accounts For Buying Fake Hotel Nights As Shortcut To Elite Status...| View from the Wing
The next flight that JetBlue offered was two days later. They told the agent they did not want that. They were still pushing for alternatives, but the agent processed a refund of the ticket. Continue reading JetBlue’s Plane Went Mechanical. They Refunded Without Consent—And Left The Passenger Paying To Get Home...| View from the Wing
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips. Continue reading Hours In The Air With Every Toilet Broken: Passengers Instructed To Relieve Themselves In Bottles [Roundup]...| View from the Wing
She argues “it’s my room, I paid $250,” tries to light a cigarette, and throws kratom powder while claiming it’s “illegal opium” and offering it to an officer. Continue reading Florida Hotel Guest Shouts ‘Good Thing I’m On YouTube’ After Lighting Cigarette And Throwing Designer Drug At Police...| View from the Wing
Airlines are running out of viable routes between Europe and Asia. But one safehaven has emerged: Afghanistan. Their skies were once avoided during decades of war but are now relatively low risk (!) with the Taliban offering stability. Continue reading Airlines Now Pay The Taliban $700 A Flight—Their New Cash Cow For ‘Safe Passage’ Over Afghanistan...| View from the Wing
I got my card and I was pretty impressed by the packaging. Continue reading I Just Unboxed The Citi Strata Elite Card—Here’s The Value I Found Waiting Inside...| View from the Wing
Pilots are forced into mandatory retirement at age 65 in the United States, regardless of their health or ability. This is appalling, and it’s time to change this rule. Continue reading Pilots Are Forced To Quit At 65—Then Keep Flying Passengers The Next Day (The Reason Isn’t Safety)...| View from the Wing
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.| View from the Wing
Eventually he was handcuffed and escorted off the aircraft onto the tarmac and transported to police holding facility Building 610. Footage shows, he quipped about wanting McDonald’s, and deputies... took his food order while processing him.| View from the Wing
Southwest Airlines demanded that a passenger check one of their bags, because carrying a photo in their hand put them over their carry-on allowance. This gate agent would not allow a carry-on, personal item, and a picture "that was a 8x10 peice of paper basically."| View from the Wing
Is it fair that a slight woman of 100 pounds get charged an excess baggage fee for going over the weight limit on her checked luggage with a 51 pound suitcase, but a 300 pound woman checking a 50-pound bag isn't charged for any excess?| View from the Wing
The Park Hyatt London River Thames has only been open for 10 months. It still has that new hotel feel. It's located in the Nine Elms district on the south side of the Thames, and many find it to be an odd location other than proximity to the U.S. Embassy.| View from the Wing
One part of the partnership that continues is that annual offer to Hyatt elites to try American status and vice versa.| View from the Wing
Their family of four had seven total carry-on bags but were told by the gate agent that their children had to carry their own bags – parents could not help! – or else the bags would have to be checked.| View from the Wing
American Airlines gate agent Matt in San Diego is a real bad apple. He made the start of my trip miserable, and he seemingly did it because he made a mistake, didn't want to admit it, and made himself feel better by threatening me. This is a story of how an American Airlines gate agent got the better of me.| View from the Wing
A woman was removed from the American Airlines morning flight from New York JFK to London Heathrow this past Saturday after an altercation over her baby’s collapsible stroller. She says that a flight attendant, who objected to the stroller going in the overhead bin above her seat, assaulted her and sent her mother to the hospital.| View from the Wing
Some airlines provide passengers with seatback entertainment screens. Others expect you to use your own devices. But when you're in close proximity to other passengers, how you entertain yourself to pass the time on the flight isn't only your personal business.| View from the Wing
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.| View from the Wing
Alaska Airlines is launching new international routes from Seattle to London Heathrow and Reykjavik, Iceland with service starting in May 2026.| View from the Wing
In January, eight black men were removed from an American Airlines Phoenix – New York flight ostensibly due to their odor. The men did not know each other and were not traveling together. The airline has now settled a lawsuit filed by three of the men - and changed their rules for kicking passengers off of flights.| View from the Wing
Vice President of Inflight Brady Byrnes went on to explain the different processes that the airline has for banning passengers.| View from the Wing
American Airlines updated its stroller and wagon policy for families with children a couple of weeks ago. There is no longer any weight restriction on strollers - whether or not it can be brought on board is now entirely dependent on whether or not it is collapsable.| View from the Wing
American Airlines passengers shared that a flight attendant named Shannon followed them off their aircraft and outside to the curb at Washington’s National airport “with intention to stalk, intimidate, harass and cause great emotional distress to a black couple” after she’d threatened to put the man “on the ‘no-fly list’ after he wanted to finish his water when she came to collect it for landing.| View from the Wing
Right now is your best opportunity to get a Southwest Companion Pass good for nearly two full years, based on how this benefit works today. It's arguably the best value in travel.| View from the Wing
United was willing to assure customers that the man wasn't flying planes three weeks ago. And they do not appear willing to make any such assurance today.| View from the Wing
I wouldn't order a coffee on my next flight if I were this pilot - or ask for a flight attendant's help blocking off the lavatory.| View from the Wing
These are the beginnings of mostly smart changes, but don't go far enough or fast enough. In the end, though, they're likely directionally correct given the constraints the airline fares. There's no going back to historic profitability metrics and growth potential under the old model. That means their future is different; closer to a legacy airline. That's largely inevitable both in terms of product and financial performance, and thus stock performance.| View from the Wing
Maybe the biggest failure in air travel is something we don’t talk about at all. How is it possible that people are being told to show up at the airport 2.5 to 3 hours before their flight, and that isn’t considered a failure of massive proportions?| View from the Wing
