According to the Director of Aviation, “We’re looking at how many lounges can we fit in here? Where do they go?" Continue reading $1 Billion Transformation Means Southwest Airlines Dallas Love Field Fortress Will Get Lounges For The First Time...| View from the Wing
Southwest was once the airline that promised “Bags Fly Free.” Now it’s bag fees, seat fees, even expiring credits. Wall Street says this is the fix. Passengers call it betrayal. Maybe both are right. Continue reading From Bags Fly Free To Fees For Everything: Did Wall Street Just Ruin—Or Save—Southwest Airlines?...| View from the Wing
A Delta Air Lines passenger was caught walking barefoot out of an airplane lavatory, horrifying fellow travelers and scientists alike. Why the outrage? Science confirms airplane bathroom floors are breeding grounds for viruses, bacteria, and worse—making this moment literal proof we've failed as a species. Continue reading Science Says Delta Air Lines Barefoot Lavatory Passenger Is Proof We’ve Failed As A Species...| View from the Wing
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips. Continue reading Passenger Lands in Hospital, Misses Flight When Fitness Tracking Ring Crushes Finger [Roundup]...| View from the Wing
A little-known status match is now finally open to U.S. residents, and for just $149 it unlocks a full year of access to American Airlines’ Flagship Lounges—the carrier’s most exclusive business-class spaces—along with Alaska Lounge entry. Continue reading Finally Open To Americans: Status Match Buys You A Year Of American Flagship Lounge Access—Even Flying Domestic Economy...| View from the Wing
At Los Angeles International, an American Airlines A321 accelerating for takeoff at 160 mph was forced into a full-stop reject when a Boeing 777 freighter crossed the runway without clearance. Continue reading American Airlines Slams Brakes At 160 MPH During Takeoff As Boeing 777 Mistakenly Crosses LAX Runway In Front Of It...| View from the Wing
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips. Continue reading Delta Upgrades Passenger to ‘Foot Class’—Just Because They Fly Premium Doesn’t Make Them Better Than You [Roundup]...| View from the Wing
Citi has brought back its best-ever offer on the American Airlines small business card: 75,000 bonus miles and no first-year fee. It's a limited-time offer with unclear end date. Continue reading Limited-Time: Best-Ever 75,000 Mile Bonus: Citi’s American Airlines Business Card Is Back With No First-Year Fee...| View from the Wing
A 550-pound rapper got a pay day after a Lyft driver refused to pick her up, saying she wouldn’t fit in his car. Continue reading 550-Pound Rapper Sued And Got Paid After Lyft Driver Locked The Doors—“Believe Me, You Can’t Fit.”...| View from the Wing
A flight from Milan to London was unexpectedly diverted to Paris after two passengers damaged their passports in bizarre ways during the journey.| View from the Wing
She spread out across the seats, mocking every request to move—until one passenger sat down anyway and the crowd erupted in applause.| View from the Wing
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.| View from the Wing
Southwest Airlines demanded that a passenger check one of their bags, because carrying a photo in their hand put them over their carry-on allowance. This gate agent would not allow a carry-on, personal item, and a picture "that was a 8x10 peice of paper basically."| View from the Wing
Is it fair that a slight woman of 100 pounds get charged an excess baggage fee for going over the weight limit on her checked luggage with a 51 pound suitcase, but a 300 pound woman checking a 50-pound bag isn't charged for any excess?| View from the Wing
The Park Hyatt London River Thames has only been open for 10 months. It still has that new hotel feel. It's located in the Nine Elms district on the south side of the Thames, and many find it to be an odd location other than proximity to the U.S. Embassy.| View from the Wing
One part of the partnership that continues is that annual offer to Hyatt elites to try American status and vice versa.| View from the Wing
Their family of four had seven total carry-on bags but were told by the gate agent that their children had to carry their own bags – parents could not help! – or else the bags would have to be checked.| View from the Wing
American Airlines gate agent Matt in San Diego is a real bad apple. He made the start of my trip miserable, and he seemingly did it because he made a mistake, didn't want to admit it, and made himself feel better by threatening me. This is a story of how an American Airlines gate agent got the better of me.| View from the Wing
Some airlines provide passengers with seatback entertainment screens. Others expect you to use your own devices. But when you're in close proximity to other passengers, how you entertain yourself to pass the time on the flight isn't only your personal business.| View from the Wing
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.| View from the Wing
Alaska Airlines is launching new international routes from Seattle to London Heathrow and Reykjavik, Iceland with service starting in May 2026.| View from the Wing
In January, eight black men were removed from an American Airlines Phoenix – New York flight ostensibly due to their odor. The men did not know each other and were not traveling together. The airline has now settled a lawsuit filed by three of the men - and changed their rules for kicking passengers off of flights.| View from the Wing
Vice President of Inflight Brady Byrnes went on to explain the different processes that the airline has for banning passengers.| View from the Wing
American Airlines updated its stroller and wagon policy for families with children a couple of weeks ago. There is no longer any weight restriction on strollers - whether or not it can be brought on board is now entirely dependent on whether or not it is collapsable.| View from the Wing
American Airlines passengers shared that a flight attendant named Shannon followed them off their aircraft and outside to the curb at Washington’s National airport “with intention to stalk, intimidate, harass and cause great emotional distress to a black couple” after she’d threatened to put the man “on the ‘no-fly list’ after he wanted to finish his water when she came to collect it for landing.| View from the Wing
Right now is your best opportunity to get a Southwest Companion Pass good for nearly two full years, based on how this benefit works today. It's arguably the best value in travel.| View from the Wing
United was willing to assure customers that the man wasn't flying planes three weeks ago. And they do not appear willing to make any such assurance today.| View from the Wing
I wouldn't order a coffee on my next flight if I were this pilot - or ask for a flight attendant's help blocking off the lavatory.| View from the Wing
These are the beginnings of mostly smart changes, but don't go far enough or fast enough. In the end, though, they're likely directionally correct given the constraints the airline fares. There's no going back to historic profitability metrics and growth potential under the old model. That means their future is different; closer to a legacy airline. That's largely inevitable both in terms of product and financial performance, and thus stock performance.| View from the Wing
Maybe the biggest failure in air travel is something we don’t talk about at all. How is it possible that people are being told to show up at the airport 2.5 to 3 hours before their flight, and that isn’t considered a failure of massive proportions?| View from the Wing
