You’ve probably heard a lot about hosted PBX. But is it the right fit for your business? Here’s everything you should know. The post Hosted PBX: What is it, pros, and pricing breakdown appeared first on Quo (formerly OpenPhone).| Quo (formerly OpenPhone)
If you want to call or text customers in the US, follow TCPA guidelines to avoid fines. Our TCPA compliance checklist covers all the details. The post TCPA compliance checklist and best practices for businesses appeared first on Quo (formerly OpenPhone).| Quo (formerly OpenPhone)
Learn to create a customer service scorecard to measure performance, coach your team, and deliver five-star support. The post How to make a customer service scorecard + free template appeared first on Quo (formerly OpenPhone).| Quo (formerly OpenPhone)
Can you BCC a text? Yes, you can blind text on both Android and iPhone. Here's how, plus an easier alternative. The post Can you BCC a text? Easiest method + alternatives appeared first on Quo (formerly OpenPhone).| Quo (formerly OpenPhone)
Here’s how to forward texts on different devices. Plus, find out why shared numbers are a better alternative. The post How to forward texts: iPhone, Android, email, & more appeared first on Quo (formerly OpenPhone).| Quo (formerly OpenPhone)
Read on to learn how to call someone from a computer, even if your cellphone isn’t nearby. The post How to call someone from a computer (and the best app to use) appeared first on Quo (formerly OpenPhone).| Quo (formerly OpenPhone)
Looking to find the TCPA opt in/opt out requirements for text messsaging? This guide covers all the details around compliant texting. The post TCPA opt in and opt out requirements for SMS messaging: What you need to know appeared first on Quo (formerly OpenPhone).| Quo (formerly OpenPhone)
If you need to remotely forward calls without having the phone, we’ll walk you through the options — but spoiler alert: there’s a better solution. The post How to forward calls without having the phone on you appeared first on Quo (formerly OpenPhone).| Quo (formerly OpenPhone)
It’s easy to end a phone call with a friend. You laugh or joke, wish them well, and hang up. It’s harder to know how to end a phone call with a customer. And when you fumble the close, the customer has no idea what to do or expect next. They leave with a bad ... Read more The post How to end a phone call: Tips + templates appeared first on Quo (formerly OpenPhone).| Quo (formerly OpenPhone)
How much does VoIP cost? Here's a breakdown of the factors that can affect your overall expenses.| Quo (formerly OpenPhone)
Improve customer experience and boost efficiency with intelligent call routing. Learn how to build smart call flows and route calls to the right team.| Quo Blog
Don’t have time to pick up the phone? Check out the best AI phone answering services for small and growing businesses.| OpenPhone Blog
Can 8x8's SMS features meet your business texting needs? Find out why it may not be the best choice — and what to use as an alternative.| OpenPhone Blog
Switching from landlines to internet-based calls can save your business time and money. Check these steps to learn how to set up VoIP easily.| OpenPhone Blog
Curious about construction AI tools? Explore 11 practical use cases to save time, prevent costly mistakes, and provide better service.| OpenPhone Blog
Find out everything you should know about how to transfer calls, from the difference between warm and cold transfers to etiquette.| OpenPhone Blog
Call forwarding can come in handy when you’re on the go. Learn how to forward calls to a different device so you don’t miss a beat.| OpenPhone Blog
Find out how to get a virtual phone number in just a few clicks and be able to easily access your number from your computer or smartphone.| OpenPhone Blog
Outgrown Comcast? Learn more about seven Comcast Business Voice alternatives that may be a better fit.| OpenPhone Blog
Looking for the best text messaging service for your business? Check out these eight options and compare their features, pricing, and more.| OpenPhone Blog
Need a second phone number app? These 12 apps do the job, but only one of them will make your team more productive and scale with your growth.| OpenPhone Blog
Trying to get a specific phone number for your business? It’s easier than you’d think. Here’s the best process for finding the right number.| OpenPhone Blog
Work-life balance is important, and having a dedicated business phone number can help. Read on to learn how to get a second phone number.| OpenPhone Blog
When you know how to get a US phone number, you can call and text US contacts with a familiar area code. Learn how you can get one today.| OpenPhone Blog
Learn how to build workflows to prevent conversations from customers or new leads from slipping through the cracks.| OpenPhone Blog