Surely, your members have demanded transparency. And you’ve heard experts say it’s a wise practice, too. Your response is probably: We’re transparent! How much more transparent could we be, for crying out loud?| www.hoaleader.com
HOAleader.com provides practical advice on homeowner and condominium association management, laws, rules, insurance, finances, reserves, dues, liens, assessments, dispute resolution, and more.| www.hoaleader.com
It’s a fact of association life: Owners will complain. But the process doesn’t have to get ugly. You can create a process for handling complaints so that none fall through the cracks and owners feel like their concerns are heard. Here are six tips for doing just that.| www.hoaleader.com