JCA Office Hours | Frequently Asked Questions How do I get started? Getting started is straightforward. First, choose the plan that works best for your needs: Premium includes weekly sessions for hands-on, consistent support; Standard offers a session every two weeks for a balanced approach; and Basic provides one session per month to keep things […]| JCA
Your software vendor maintains the system, but who helps you use it better? Get expert support to optimize your Blackbaud, Salesforce, or Tessitura with JCA's Office Hours for Database Optimization.| JCA
In this post, we dive into data governance, exploring its challenges and sharing a five-step data governance plan for nonprofits.| JCA
Jonathan Carpenter is an experienced non-profit professional in the arts & culture and higher education sectors.| JCA
In a world where subscriptions are declining and audience habits are shifting, growth isn’t just about filling seats—it’s about fostering loyalty. But who on your team owns retention? Enter the Retention Rockstar: the role dedicated to ensuring first-time attendees don’t just disappear, but come back again (and again). Learn how this role works, the four key metrics they track, and why clear ownership is the missing piece in your growth strategy.| JCA
In the nonprofit sector, meaningful relationships fuel mission success. Whether you are stewarding long-time donors, deepening community engagement, or forging connections with new supporters, a complete understanding of your constituents is essential. That is where the 360º Constituent View comes in. A 360º Constituent View is a unified, comprehensive profile that brings together the most […] The post The “360º Constituent View” Unpacked appeared first on JCA.| JCA
Economic anxiety in 2025 is real—but is it actually hurting your ticket sales? Your data knows the answer. Here’s how to check.| JCA
A well-crafted technology roadmap aligns your systems, optimizes resources, and drives impact.| JCA
It's important for museums to back up and start at the beginning by clearly identifying what your key objectives are.| JCA
For 30+ years, JCA has fused technology expertise and real-world experience to create breakthrough outcomes for nonprofits. We’re the go-to nonprofit consulting firm for organizations who are building a brighter future.| JCA
While flexible pricing lets you adjust to demand, setting the right initial prices is crucial. Our new post breaks down the must-review factors before your 2025/26 onsale.| JCA
Federal funding cuts, political pressures, and shrinking resources are forcing nonprofits to make tough choices. For many, mergers may be the only path forward—but blending organizations is far from easy. How do you merge databases without losing critical donor data? How do you ensure both teams share the same mission-driven values? This blog breaks down the key steps—from assessing tech compatibility to avoiding costly mistakes—so your merger strengthens, rather than strains, your miss...| JCA
As we’ve seen time and time again (most recently highlighted in the study we released in January), US audience members are growing despite an overall decline in ticket sales overall. This means that more individuals are attending events, but each is buying fewer tickets. At the same time, we’ve also found an uptick in new […] The post Why Audience Growth Starts with Clear Accountability—Not Just More Tactics appeared first on JCA.| JCA
For nonprofits still on RE 7, the move to RE NXT presents both opportunities and challenges. We explore factors to consider before migrating.| JCA
Departmental silos within nonprofit organizations are an ongoing issue, and it’s easy to see why they happen. With federal funding cuts, more causes competing for donors, and economic strain on disposable income, reaching big fundraising goals can feel like an uphill battle. It’s easy to become hyper-focused on completing the next task on an endless […] The post Silo Busters: Unifying Data for More Impactful Fundraising appeared first on JCA.| JCA
Where does your data live? How well does it flow between teams? Is it driving your decisions? If you're unsure, it's time to explore your data ecosystem. This blog breaks down the essential layers of a data ecosystem and provides actionable steps to strengthen your data management today.| JCA
Ready to gain clarity and focus in your technology? In this blog, Vice President of Professional Services goes beyond "why" and dives into "how" with our step-by-step guide to building a powerful technology roadmap. From defining your goals to planning implementation, we'll show you how to align tech investments with your business strategy.| JCA
Let our nonprofit data and technology experts help you design and implement the perfect solution to advance your mission.| JCA
Learn about technology roadmaps for nonprofits: what they are, why they're crucial, and how they drive resource optimization and impact.| JCA