CRM blog | Pepper Cloud
Expert views, Insights, and How-to-guides of Sales Management and Business Growth. Manage your sales with a simple, yet powerful cloud CRM solution.| CRM Blog | Pepper Cloud
Expert views, Insights, and How-to-guides of Sales Management and Business Growth. Manage your sales with a simple, yet powerful cloud CRM solution.| CRM Blog | Pepper Cloud
Discover the power of the AssistAI Knowledge Base in this ultimate user guide. Train AI with information regarding products or services to enhance customer experiences and query resolution effortlessly. Explore the newly launched features for superior customer communications.| CRM Blog | Pepper Cloud
Picture this: a customer has just placed an urgent order with your business, but when they message you on WhatsApp with a query, the reply is delayed, inconsistent, or worse—missed entirely. That one poor interaction could mean a lost sale or a damaged reputation. This scenario plays out| CRM Blog | Pepper Cloud
Discover why WhatsApp CRM for customer support is transforming customer service with instant, personalised engagement. Explore features, AI, and future trends.| CRM Blog | Pepper Cloud
Discover 10 ways WhatsApp CRM customer service automation reduces support costs while boosting efficiency, productivity, and customer satisfaction.| CRM Blog | Pepper Cloud
Boost your customer service management with WhatsApp CRM. Explore benefits, best practices, and strategies to deliver faster, personalised support.| CRM Blog | Pepper Cloud
Pepper Cloud AI WhatsApp CRM transforms customer support with structured ticketing, auto-routing, SLAs, sentiment analysis, and AI-powered assistance.| CRM Blog | Pepper Cloud
Pepper Cloud CRM's AssistAI is revolutionising business communication by generating optimal responses to user prompts. Read the blog to learn how to use the feature in the best way possible.| CRM Blog | Pepper Cloud
We are here with a new set of product improvements and updates. Inbox CRM, Google contacts or outlook contacts integration, account creation on the go and many more.| CRM Blog | Pepper Cloud
Tokens help you connect your WhatsApp Cloud API with your CRM. Here is a step-by-step guide to generate a permanent token.| CRM Blog | Pepper Cloud
After creating your Instagram business account, you need to integrate it with a messaging inbox such as CRM. Learn how to integrate your Instagram business account with CRM in this blog.| CRM Blog | Pepper Cloud
A step-by-step guide to integrate your Facebook messenger with Pepper Cloud CRM.| CRM Blog | Pepper Cloud
Here are the steps to integrate your Facebook leads ads with CRM and how you can get started by taking action on the leads right away.| CRM Blog | Pepper Cloud
Businesses can now easily get a WhatsApp Business account through Cloud API. Here is a simple and easy step-by-step guide to help you out in the process.| CRM Blog | Pepper Cloud
✔ Tags ✔ Zoom integration ✔ Zapier integration ✔ Kanban view customisation ✔ Scheduling broadcast message ✔ Quotation clone ✔ Away status ✔ Global search| CRM Blog | Pepper Cloud
Explore our latest Pepper Cloud CRM release! Track leads from click-to-chat ads and streamline CRM operations by merging client conversations with existing records. Read our blog for more details.| CRM Blog | Pepper Cloud
Pepper Cloud brings to you WhatsApp integration that enables you to talk to your WhatsApp leads right from your CRM| CRM Blog | Pepper Cloud
From sending automated emails to assigning tasks to setting up events, workflow automation has covered it all. Save your time and boost your productivity with the latest update: Workflow automation.| CRM Blog | Pepper Cloud
AI workflow automation streamlines sales and marketing by eliminating manual tasks and enabling real-time, personalised engagement. Pepper Cloud CRM empowers teams to scale efficiently with no-code automation and data-driven insights.| CRM Blog | Pepper Cloud
Now send Telegram broadcasts to entire groups, not just individuals. Streamline your communication, save time, and engage your audience more effectively.| CRM Blog | Pepper Cloud
Discover how Pepper Cloud support CRM transforms ticketing with automation, user status, SLA tracking, and more customer support features.| CRM Blog | Pepper Cloud
Step-by-step guide to create private apps in Pepper Cloud CRM. Learn how to set scopes, manage tokens, and create API connections tailored to your workflow.| CRM Blog | Pepper Cloud
✔ WhatsApp groups within CRM ✔ AssistAI Knowledge Base ✔ Data privacy compliance ✔ Mark messages read ✔ Enhanced message filter| CRM Blog | Pepper Cloud
AI automation is transforming business by streamlining tasks and boosting productivity. Pepper Cloud AssistAI helps teams work smarter and scale faster.| CRM Blog | Pepper Cloud
WhatsApp group bulk messaging helps businesses reach many customers instantly with one personalised message. Tools like Pepper Cloud CRM automate and simplify the entire process.| CRM Blog | Pepper Cloud
New features in CRM: ✔ Round robin lead assignment ✔ Label-based conversation access ✔ OTP authentication template ✔ WhatsApp coexistence ✔ Sentiment analysis for closed conversations ✔ Pin messages in conversations ✔ Search messages within conversations| CRM Blog | Pepper Cloud
Automate fair lead distribution with round robin in Pepper Cloud CRM—no manual effort, faster follow-ups, better team balance.| CRM Blog | Pepper Cloud
Learn what label-based conversation access is, its key benefits, and how to set it up in Pepper Cloud CRM.| CRM Blog | Pepper Cloud
Experience the seamless connection between CRM and your favourite business tools with CRM integration functionality. Know everything about CRM system integration and how it can benefit your business in this article.| CRM Blog | Pepper Cloud
Emails can be a critical way to reach out to your target audience, have personalised conversations, and nurture your leads. An email integrated CRM can make the process easier and more efficient.| CRM Blog | Pepper Cloud
Message templates can be a game-changer for growing businesses. Here is how you can create message templates in your CRM and start using them right away.| CRM Blog | Pepper Cloud
Learn how to create and send WhatsApp interactive messages in Pepper Cloud CRM to boost engagement—no Meta approval needed.| CRM Blog | Pepper Cloud
Integrate the MailerLite email marketing tool with Pepper Cloud CRM, sync the contacts and leads and monitor your email campaigns right from your CRM| CRM Blog | Pepper Cloud
Know the points to consider before you import data and data formatting tips. Learn the step-by-step process to import data into the CRM.| CRM Blog | Pepper Cloud
UTM URLs help you track the sources of your leads and other campaign details. Read the blog to know how to generate a UTM URL within the CRM and use it in your marketing campaigns.| CRM Blog | Pepper Cloud
Step-by-step process to integrate your WhatsApp messenger and Pepper Cloud CRM.| CRM Blog | Pepper Cloud
Learn about "Available" and "Away" status in the message module. Read and know more about what are they and how to set up away messages in your CRM.| CRM Blog | Pepper Cloud
Uncover the potential of CRM filters as we delve into their capabilities in this blog. Explore how these handy tools can seamlessly sift through records, transforming your CRM experience.| CRM Blog | Pepper Cloud
A small business CRM software can help in managing sales, leads, accounts, opportunities and much more. Learn how to choose CRM for your business and use it beneficially.| CRM Blog | Pepper Cloud
✔Chatbot Persona and ✔Google Drive and OneDrive integration within knowledge base| CRM Blog | Pepper Cloud
Step-by-step TikTok integration guide for businesses. Learn how to connect TikTok Ads, track conversions, and sync with CRM or analytics tools for better marketing performance.| CRM Blog | Pepper Cloud
✔TikTok integration ✔AI summary of activities ✔Track conversations ✔One-click record capture ✔One-click template migration| CRM Blog | Pepper Cloud
What is CRM, the evolution of CRM, types of CRM, CRM implementation checklist - Know everything in this article!| CRM Blog | Pepper Cloud
One of the most valuable features of WhatsApp Business is its ability to support multiple users. Learn all about how to utilise the multiple-user support feature and what you need to know before getting started.| CRM Blog | Pepper Cloud
Learn how to delete a WhatsApp group as an admin or member. Step-by-step guide for removing group chats, media, and members, with best practices for businesses.| CRM Blog | Pepper Cloud
Learn how to create and share a WhatsApp group link easily. Follow this expert guide to generate, share, and manage WhatsApp group links securely for seamless communication.| CRM Blog | Pepper Cloud
"Merge" option helps you consolidate chats from multiple channels, sent by a single user. Learn how you can merge your contacts.| CRM Blog | Pepper Cloud
Drowning in WhatsApp groups? AI for WhatsApp groups lets you summarise chats in seconds. Stay updated without endless scrolling. Try WhatsApp AI now!| CRM Blog | Pepper Cloud
Explore the difference between WhatsApp Groups and Communities. Understand their benefits and limitations. Discover the suitable feature for your business.| CRM Blog | Pepper Cloud
Learn about Enterprise Development Grant (EDG), its eligibility criteria, and how to apply.| CRM Blog | Pepper Cloud
Enhance team efficiency with CRM phone system integration. Track calls, improve follow-ups, and streamline business communication all in one place| CRM Blog | Pepper Cloud
✔ LLM preferences ✔ Email integration updates ✔ Account association ✔ Direct Instagram integration ✔ Export chat conversation| CRM Blog | Pepper Cloud
A pool of qualified leads is what it takes for companies to achieve their goals and seek long-term sales prospects. Learn the process of lead qualification in this blog.| CRM Blog | Pepper Cloud
Boost CRM efficiency with new features: ✔ AI insights ✔ Confluence integration ✔ KrispCall integration ✔ Opportunity filters ✔ Media templates in chatflow and workflow.| CRM Blog | Pepper Cloud
Seamlessly integrate KrispCall with Pepper Cloud CRM to streamline calls, auto-log interactions, and boost sales efficiency—all within one platform.| CRM Blog | Pepper Cloud
Effective knowledge management is crucial for any organisation, especially those relying on customer relationship management (CRM) tools. Integrating Confluence with your CRM enhances collaboration, making knowledge easily accessible for your team. This guide will walk you through the integration process, adding Confluence pages to your CRM knowledge base, and managing| CRM Blog | Pepper Cloud
In a CRM system, tags categorise customer data, allowing businesses to segment audiences, run targeted campaigns, and deliver personalised messages for increased engagement and improved sales. Read the entire blog to learn how to efficiently use these tags in Pepper Cloud CRM.| CRM Blog | Pepper Cloud
WhatsApp Business API is designed for small but growing enterprises. And it is very different from WhatsApp Business App. How can WhatsApp Business API benefit your business? Learn about it in this blog.| CRM Blog | Pepper Cloud
Sales forecasting is the process of predicting the future revenue of your business. Learn how to create accurate sales forecasting in this blog.| CRM Blog | Pepper Cloud
Sales activities have a direct influence on sales performance. Learn how to qualify and nurture the leads, and increase your sales manifold by managing the activities effectively.| CRM Blog | Pepper Cloud
Let us demystify sales pipeline management for you. We will answer what is the sales pipeline, how to build a solid sales pipeline, and how to manage its health and much more.| CRM Blog | Pepper Cloud
Learn about sales pipeline, customer insights, sales conversations, sales projections and everything in between.| CRM Blog | Pepper Cloud
The secret of effective sales management is measuring, managing, and following the right methods. You can learn about all these in the "Cracking the sales management code" book.| CRM Blog | Pepper Cloud
Effortlessly connect Outlook with Pepper Cloud CRM. Log emails, manage contacts, and streamline your workflow with the Outlook add-in.| CRM Blog | Pepper Cloud
Discover the top use cases for conversational chatbots in sales & marketing—boost engagement, automate tasks, and drive more conversions.| CRM Blog | Pepper Cloud
Integrate the Mailchimp with Pepper Cloud CRM, sync the contacts and leads, and monitor your email campaigns right from your CRM.| CRM Blog | Pepper Cloud
Discover the benefits of integrating WhatsApp Web with a CRM system and streamline your customer interactions. Learn more about the WhatsApp CRM and its integration in this blog!| CRM Blog | Pepper Cloud
WhatsApp has always been a fast, simple, and convenient messaging channel. Learn how you can leverage it for your business growth with WhatsApp promotional messages.| CRM Blog | Pepper Cloud
Use the guide to learn how to get WhatsApp API from WhatsApp partner, Twilio.| CRM Blog | Pepper Cloud
Boost productivity with the enhanced task module! Discover key features, use cases, and tips for efficient task management in your CRM.| CRM Blog | Pepper Cloud
✔ Enhanced Task Module ✔ Chatbot Topic Cloning ✔ Message draft and ✔ Group conversation summary| CRM Blog | Pepper Cloud
Manage your app connections, enhance security, and take control of your business data. Learn how to remove the Pepper Cloud CRM integration from Facebook with this step-by-step guide.| CRM Blog | Pepper Cloud
Learn how to create and manage custom fields in Pepper Cloud CRM to capture specific information important to your business. Discover the types of custom fields, how to add data to new and existing records, and how to customise views.| CRM Blog | Pepper Cloud
Streamline email management with Pepper Cloud CRM. Integrate Gmail and Outlook accounts for seamless syncing, tracking, and enhanced productivity.| CRM Blog | Pepper Cloud
✔Escalate topic ✔ Chatbot timer ✔ chatbot operating hours ✔ Revamped email integration ✔ Mentions and ✔ other features| CRM Blog | Pepper Cloud
What are the grants available for SMEs in Singapore? What are PSG and EDG? We have answered in this article!| CRM Blog | Pepper Cloud
Discover the sales strategies and psychological insights from Brian Tracy’s The Psychology of Selling. This blog provides actionable tips, sales frameworks, and creative techniques.| CRM Blog | Pepper Cloud
A step-by-step guide on how to apply for Productivity Solutions Grant (PSG),the Singapore government's grant for business entities.| CRM Blog | Pepper Cloud
Discover how WhatsApp groups can revolutionise your real estate marketing strategy. Learn to engage clients, streamline communication, and close deals faster effortlessly.| CRM Blog | Pepper Cloud
Discover the top 8 trends reshaping B2B sales automation. From AI-powered insights to predictive analytics and social selling, learn how cutting-edge strategies can drive efficiency, boost revenue, and personalise customer experiences.| CRM Blog | Pepper Cloud
WhatsApp Cloud API is a cloud-hosted counterpart of WhatsApp Business API but it offers benefits in multiple ways. Read to know how it can be advantageous to your business.| CRM Blog | Pepper Cloud
Understand the pricing model and the pricing components of WhatsApp Business API and WhatsApp Cloud API in this blog.| CRM Blog | Pepper Cloud
Simplify the process of capturing leads through drag and drop web forms. Build, design, and customise the web forms as per your business requirements. Read everything about web forms and lead generation here.| CRM Blog | Pepper Cloud
WhatsApp message templates are pre-approved messages that companies send to their leads. Read more about Message templates and check out a few examples in this blog.| CRM Blog | Pepper Cloud
Inbound and outbound sales are different approaches that offer various benefits. But which one is appropriate for your business? Read everything about inbound and outbound sales in this article.| CRM Blog | Pepper Cloud
Creating and managing a sales pipeline is essential for businesses to closely track potential customers as they move through the sales stages. Read on to explore how to create and manage a sales pipeline in Pepper Cloud CRM for closing more successful sales deals.| CRM Blog | Pepper Cloud
Discover seven successful strategies to optimise lead capture forms for generating leads. Tailor these approaches to effectively utilise the forms and improve your overall lead generation initiatives.| CRM Blog | Pepper Cloud
Automatically execute the repetitive manual tasks and boost your sales productivity with CRM workflow automation.| CRM Blog | Pepper Cloud
Learn how to integrate your WhatsApp and Facebook messenger with Pepper Cloud CRM and how to use the various features of Channel integrations.| CRM Blog | Pepper Cloud
Explore the latest features: ✔ WeChat CRM integration ✔ Message forwarding ✔ Media greeting messages| CRM Blog | Pepper Cloud
Discover how to integrate WeChat with Pepper Cloud CRM through step-by-step guide. Learn about account setup, key features, troubleshooting, & more.| CRM Blog | Pepper Cloud
Unlock the potential of WhatsApp for business in 2025! Learn to engage customers, streamline operations, and boost growth using WhatsApp Business App and API.| CRM Blog | Pepper Cloud
Roles hierarchy and access controls protect your data in two ways: by restricting access to unauthorised data and by protecting your data from prying eyes. Learn how you can implement these modules of CRM security in your business and keep your data accessible, yet secure.| CRM Blog | Pepper Cloud
Here are 10 critical sales management mistakes every sales managers should avoid and the practical solutions to boost performance.| CRM Blog | Pepper Cloud
Revolutionise your sales with cloud-based calling. Learn how integrating cloud-calling software with CRM can optimise workflows and boost your sales team's productivity.| CRM Blog | Pepper Cloud
Discover how AssistAI chatbot transforms customer interactions. Learn to set it up to enhance productivity and provide instant, round-the-clock support.| CRM Blog | Pepper Cloud
Discover how to optimise your AssistAI chatbot by configuring topics. Learn how to add trigger phrases, building conversation flows, and use actions like collecting inputs and transferring conversations.| CRM Blog | Pepper Cloud
Discover the newest features of Pepper Cloud CRM, featuring visually engaging quick replies, newly launched message layout, optimised broadcast list, and more.| CRM Blog | Pepper Cloud
Unlock the benefits of omnichannel marketing with this guide tailored for SMBs. Learn how to create a seamless customer experience across all channels| CRM Blog | Pepper Cloud
Discover new Pepper Cloud CRM features that allows to manage message access permission, send broadcast to WhatsApp groups, use quick replies, and add group participants as contacts. Enhance communication and boost efficiency now.| CRM Blog | Pepper Cloud
