VirtualPBX Collaborative Customer Messaging: Here’s What’s New!
Our collaborative customer messaging platform now includes contact verification and sentiment, for channel integration built for teams.| VirtualPBX
A Texas texting law is in effect that impacts how businesses use text messages for marketing and promotion. The law (S.B. 140) updated the Texas Business and Commerce Code, and if you send marketing texts to anyone in the Lone … Continue reading → The post Texas Texting Law for Marketing: What Your Business Needs to Know appeared first on VirtualPBX.| VirtualPBX
Our collaborative customer messaging platform now includes contact verification and sentiment, for channel integration built for teams.| VirtualPBX
Increase productivity – not costs. VirtualPBX delivers easy to use virtual phone system with 24/7 support, robust features, and integrations| VirtualPBX
Find out which call center phones are best for your workspace, and compare the benefits of various call center telephone systems.| VirtualPBX
Ready to choose a business text messaging plan? Compare options and prices to find the perfect fit for your communication needs.| VirtualPBX
Send inbound SMS and MMS messages to an email and/or webhook with Text Forward. Your business may be receiving texts from customers already!| VirtualPBX
VirtualPBX business phone service lets you add and easily manage multiple numbers for less than the competition – local, toll-free and beyond| VirtualPBX
VirtualPBX has thousands of telephone numbers to choose from to make sure your main business number best represents your company.| VirtualPBX
The VirtualPBX Blog is your destination for quality insight on the mattes impacting VoIP and the digital office communication space.| VirtualPBX
Route calls based on dynamic inputs from customer CRM data, manual inputs, and live caller information with Programmable IVR and Voice.| VirtualPBX
Impress your customers with helpful greetings! Here are Auto Attendant script examples that will improve your business!| VirtualPBX
Porting telephone numbers to VirtualPBX award-winning service is easy. Keep your current number by learning how to port a phone number here| VirtualPBX
Let’s Get To Work Find a time that works for your crew and let’s get things rolling.| VirtualPBX
Embark on a seamless account setup journey with our Rapid Implementation feature. Fast-track your onboarding process for a swift experience.| VirtualPBX
Learn how to switch VoIP service providers without losing your number or disrupting business. Fast, secure, and stress-free.| VirtualPBX
VirtualPBX provides True ACD queues with custom routing and reporting options; critical features for any-sized virtual call center or virtual office| VirtualPBX
Need Call Barging, Eavesdrop, Whisper, or Steal for managing call center agents? Learn about contact center call monitoring features.| VirtualPBX
What Do your Customers Hear Before They Speak To Someone? For many businesses, the first thing a customer hears isn’t a friendly voice or a personal touch—it’s a phone greeting. And it’s necessary to get the work done instead of … Continue reading → The post The Power of AI For Small Business Phone Greetings and Audio Branding appeared first on VirtualPBX.| VirtualPBX
The most popular messaging—SMS, MMS, and chat—in one shared inbox with customer info and notes. A new customer messaging platform is coming.| VirtualPBX
Join VirtualPBX Product Lead, Linh England, as we cover business SMS webinar topics ranging from compliance, opt-in, and maximizing features.| VirtualPBX
The demands for reliable business security systems mean commercial security installation and support must include phone line quality.| VirtualPBX
Discover strategies for building trust through the knowledge of remote and virtual teams, resulting in higher outcomes and productivity.| VirtualPBX
Very simply, an SMS notification is a text message sent to a user’s mobile phone to deliver timely information, alerts, or updates. It doesn’t require internet access, rather uses the same technology behind traditional text messages— Short Message Service (SMS) … Continue reading → The post What Are SMS Notifications? appeared first on VirtualPBX.| VirtualPBX
Yes, you can fax without a landline. In this blog, we will share how AirDial by VirtualPBX is the solution that makes it possible.| VirtualPBX
Use VoIP Encryption to comply with industry regulations. Cisco, Polycom, and Yealink SRTP easily managed with VirtualPBX| VirtualPBX
Brick and mortar vs. virtual business cell phone service? VirtualPBX extends phone compatibility to VoIP Cell Phones, Desktops, and beyond.| VirtualPBX
Transform your communication with VirtualText, the business text messaging app to schedule appointments, send reminders, and more in minutes.| VirtualPBX
Enable SMS marketing with VirtualText advanced features. Send blasts, drips, and reminders, manage contacts, and integrate with top tools.| VirtualPBX
Call center KPI metrics track efficiency, productivity, and customer satisfaction within call centers. From first call resolution (FCR) to abandoned call rates and average handle time (AHT), VirtualPBX Live Dashboards can display a multitude of insights.This week, we’re excited to … Continue reading → The post New Reporting Tools For Call Center KPI Metrics appeared first on VirtualPBX.| VirtualPBX
Want to learn how to send a scheduled text? This blog will show you how to reach your clients instantly by scheduling texts in advance.| VirtualPBX
With VirtualPBX, you can now enjoy the best video conferencing for small businesses with clients and co-workers on your existing phone plan.| VirtualPBX
Start communicating with your customers on our business text messaging app. Get pro voice and business SMS features for your small business.| VirtualPBX
The VirtualPBX CRM Integration is available on popular CRMs like Salesforce and Microsoft365: screenpops, click-to-call, task creation & more| VirtualPBX
Explore the meaning of a warm transfer, including warm transfer script examples to transfer calls for an exceptional customer experience.| VirtualPBX
Why Remote and Hybrid Teams Can't Afford to Ignore Remote Security Administration — And Why They Need The Work Browser| VirtualPBX
In this guide, we'll delve into the core duties of call center representatives, exploring how they master customer service excellence.| VirtualPBX
How to send mass text messages for your business? This VirtualText guide will walk you through everything you need to know!| VirtualPBX
Looking for call center live dashboard examples? Here are 3 ways to utilize Dashboards, a centralized hub to monitor call center performance.| VirtualPBX
When you text from your business phone number, you unlock new ways to engage with customers, improving communication and satisfaction.| VirtualPBX
Take control of data protection and compliance inside The Work Browser for in-house, remote, contract teams, and more.| VirtualPBX
Understand elevator phone line requirements for safety and compliance with ASME and ADA accessibility guidelines.| VirtualPBX
We’ve talked to a few new customers whose last provider stopped supporting VPNs. In this Q&A we ask CTO, Daniel Ruiz how VPN for VoIP works.| VirtualPBX
Follow Me Calling is the essential VoIP feature that allows you to receive phone calls anywhere by cycling through your list of devices.| VirtualPBX
With VirtualPBX Contact Center Solutions you can employ automatic call tagging, run customer surveys, and note call disposition codes.| VirtualPBX
Small business phone plans don't always include 24/7 support & flexible, pro-level features. Our VoIP Plans do. Compare VoIP pricing here →| VirtualPBX
ACD Queues Pro takes Aa queue management system to the next level so you can scale your business quickly without losing customer retention.| VirtualPBX
Information and technical specifications to guide you in the selections, setup, and installation of your AirDial unit(s).| VirtualPBX
Effortlessly visualize and analyze your data on our dynamic dashboards page. Simplify decision-making with clear insights at your fingertips| VirtualPBX
Callback revolutionizes the way your contact center operates, ensuring no caller is left waiting when all agents are busy.| VirtualPBX
Advanced Call Reports give detailed insights into call traffic. Use pre-built reports or build your own — generated on a schedule or on-demand| VirtualPBX
Custom Greetings (business phone greeting or phone greeting message) are unique for business because they keep your brand identity unified.| VirtualPBX
Custom contact center queue routing, real-time dashboards, call tagging, and CRM integrations backed by industry-leading customer service| VirtualPBX
Switch to our Airdial POTS replacement for fax, elevator, security phones and more for redundant connectivity beyond POTS phone lines.| VirtualPBX
Get the 2024 VirtualPBX year in review by products added, growth, customer reviews, and connections made. Plus hear a message from our COO.| VirtualPBX
A pioneer in VoIP, VirtualPBX combines great reliability with a full menu of advanced and award-winning feature options – explore them here.| VirtualPBX
Looking for the best VoIP phones? Compare this best offices phones for small business list and choose the best VoIP phones for small business| VirtualPBX
The free VirtualPBX Web Phone is the best way to make calls on your VoIP account directly from a web browser on both mobile and desktop.| VirtualPBX
Advanced Call Transfer (PBX System Transfer) has unique features that differentiate VirtualPBX from other hosted communications solutions.| VirtualPBX
Let field agents make calls on personal devices while using your main business number with the call masking feature using verified caller ID.| VirtualPBX
Calls Logs are a part of most phone systems, so whether you make or receive a call, rest assured that the number is saved for easy reference.| VirtualPBX
Use VirtualPBX PBX Call Forwarding Service( VoIP Call Forwarding) to have your calls sent to your mobile or landline phone.| VirtualPBX
Making sure an important call is never missed has never been easier than with Call Blasting, available on VirtualPBX business phone plans.| VirtualPBX
Defining your business hours and holiday schedule has never been easier. Automate your time away with our sleek Dash interface.| VirtualPBX
VirtualPBX's Automated Directory is the quickest, sleekest way for users and callers alike to navigate your new business telephone system.| VirtualPBX
Auto Provisioning or "VoIP Provisioning" is easy with VirtualPBX. Learn more about phone provisioning options and sign up today!| VirtualPBX
Get the best auto attendant phone system with a VoIP Auto Attendant. Route to teams, play greetings, and more in your automated phone system.| VirtualPBX
Looking for business texting software? Get advanced business text messaging features with our powerful business texting app – VirtualText.| VirtualPBX
Small business phone plans don't always include 24/7 support & flexible, pro-level features. Our VoIP Plans do. Compare VoIP pricing here →| VirtualPBX
Connect with your e-commerce customers through SMS marketing strategies and enjoy the rewards of a 98% open rate of text messaging.| VirtualPBX
