Home - Effortmark
Effortmark is Caroline Jarrett's consultancy business. Caroline is the forms specialist. She advises, trains, speaks and writes on forms, surveys and user experience| Effortmark
Effortmark is Caroline Jarrett's consultancy business. Caroline is the forms specialist. She advises, trains, speaks and writes on forms, surveys and user experience| Effortmark
Caroline reports back on an interactive workshop in which participants shared their experience of measuring error rates and data quality| Effortmark
Caroline and colleague Clara Greo share their tips, advice and case studies on how to allocate time when you're putting together training| Effortmark
In 2025, I’m focusing on error rates and data quality. My plan is to update this post through the year. Outcome of the work so far: How to think about errors in services Most recent update, 11 August 2025: addedContinue reading... Error rates and data quality – my 2025 topic The post Error rates and data quality – my 2025 topic appeared first on Effortmark.| Effortmark
It was a great pleasure to run an in-person workshop on error rates and data quality at the Agile Manchester conference in May 2025. People at the conference work for a wide variety of organisations and do quite a varietyContinue reading... Error rates and data quality at Agile Manchester 2025 The post Error rates and data quality at Agile Manchester 2025 appeared first on Effortmark.| Effortmark
Content design is crucial for good forms, so I was thrilled when Content Club in London asked me to talk about forms for their September 2024 meeting. They chose a rich variety of topics about forms. We started on theContinue reading... Getting forms right: how better words lead to better results The post Getting forms right: how better words lead to better results appeared first on Effortmark.| Effortmark
Would you like a lightning introduction to the errors in Total Survey Error? I was delighted when Sarah Bloomer for inviting me back to talk to her Olin College of Engineering students again, and decided that we would zip throughContinue reading... Some thoughts about surveys for Olin College of Engineering Students 2024 The post Some thoughts about surveys for Olin College of Engineering Students 2024 appeared first on Effortmark.| Effortmark
Many thanks to Vicky Teinaki for collaborating on our workshop – Creating truly accessible forms – at the Service Design in Government conference in Edinburgh, 2024. (Update, 2025: very sadly, Vicky died in January this year. This was the lastContinue reading... Creating truly accessible forms: workshop at SD in Government 2024 The post Creating truly accessible forms: workshop at SD in Government 2024 appeared first on Effortmark.| Effortmark
‘Numbers and Nerves: Information, emotion and meaning in a world of data’ is an eclectic collection of chapters exploring the difficulties many of us have making sense of large numbers. In an age when we are bombarded with facts, statisticsContinue reading... Book review: Numbers and Nerves: Information, emotion and meaning in a world of data The post Book review: Numbers and Nerves: Information, emotion and meaning in a world of data appeared first on Effortmark.| Effortmark
Caroline leads a workshop on error rates and data quality and shares comments and tips from attendees at UX Connect| Effortmark
People make mistakes and errors happen, but all errors are not equal. Find out about five types of errors| Effortmark
