Consumer Help Center | Federal Communications Commission
How to File a Consumer Complaint With the FCC| www.fcc.gov
How to File a Consumer Complaint With the FCC| www.fcc.gov
Video Relay Service is a form of Telecommunications Relay Service that enables persons with hearing disabilities who use American Sign Language to communicate with voice telephone users through video equipment, rather than through typed text.| www.fcc.gov
To make using TRS as simple as possible, you can simply dial 711 to be automatically connected to a TRS operator. It's fast, functional and free. Dialing 711, both voice and TRS users can initiate a call from any telephone, anywhere in the United States, without having to remember and dial a seven or ten-digit access number.| www.fcc.gov
Call blocking is a tool used by phone companies to stop illegal and unwanted calls from reaching your phone.| www.fcc.gov
Over-the-Air Reception Devices Rule| www.fcc.gov
Prior to the Telecommunications Act of 1996, the Universal Service Fund (USF) operated as a mechanism by which interstate long distance carriers were assessed to subsidize telephone service to low-income households and high-cost areas. The Communications Act of 1934 stated that all people in the United States shall have access to rapid, efficient, nationwide communications service with adequate facilities at reasonable charges. The Telecommunications Act of 1996 expanded the traditional defin...| www.fcc.gov
Caller ID authorization is a new system aimed at combating illegal caller ID spoofing. Such a system is critical to protecting Americans from scam spoofed robocalls and would erode the ability of callers to illegally spoof a caller ID, which scam artists use to trick Americans into answering their phones when they shouldn't. Industry stakeholders are working to implement caller ID authentication, which is sometimes called STIR/SHAKEN.| www.fcc.gov
Unwanted calls – including illegal and spoofed robocalls - are the FCC's top consumer complaint and a top consumer protection priority.| www.fcc.gov
The Telecommunications Act of 1996 is the first major overhaul of telecommunications law in almost 62 years. The goal of this new law is to let anyone enter any communications business -- to let any communications business compete in any market against any other. The Telecommunications Act of 1996 has the potential to change the way we work, live and learn. It will affect telephone service -- local and long distance, cable programming and other video services, broadcast services and services ...| www.fcc.gov
The Children's Internet Protection Act (CIPA) was enacted by Congress in 2000 to address concerns about children's access to obscene or harmful content over the Internet.| www.fcc.gov
The broadband providers listed have elected to participate in the Emergency Broadband Benefit Program (EBB Program).| www.fcc.gov
Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service purchased from participating providers in the marketplace.| www.fcc.gov
IP-Enabled Services Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, o...| www.fcc.gov
Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls.| www.fcc.gov
In response to the COVID-19 pandemic, and the challenges that many Americans will face in the coming months, FCC Chairman Ajit Pai recently announced the Keep Americans Connected Initiative.| www.fcc.gov
The Public and Broadcasting TABLE OF CONTENTS Introduction The FCC And Its Regulatory Authority The Communications Act How the FCC Adopts Rules The FCC and the Media Bureau FCC Regulation of Broadcast Radio and Television The Licensing of TV and Radio Stations Commercial and Noncommercial Educational Stations Applications to Build New Stations, Length of License Period Applications for License Renewal Digital Television Digital Radio ...| www.fcc.gov
Due to a lack of additional funding from Congress, the Affordable Connectivity Program has ended for now. Effective June 1, 2024, households will no longer receive an ACP discount.| www.fcc.gov
Caller ID spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity or sold illegally, but also can be used legitimately, for example, to display the toll-free number for a business.| www.fcc.gov
