The Customer Service Standard of the AODA, requires service providers to have accessible customer service policies. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Organizations must comply with Web Content Accessibility Guidelines (WCAG) 2.0, Level AA to ensure online customer service accessibility. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
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This article offers some best practices for understanding service animals that service providers should follow. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In this article, we describe how providers must offer accessible service to customers with invisible disabilities. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The Customer Service Standard of the AODA gives service providers venue accessibility guidelines to help them ensure accessibility. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The Customer Service Standard of the AODA gives service providers guidelines on how to start making their goods, services, and facilities accessible to customers with disabilities. The Standard mandates that service providers must offer accessibility features in customer service by: Training staff to interact with customers who have disabilities, including customers using: Assistive devices Service … Continue reading Accessibility Features and Equipment in Customer Service →| Accessibility for Ontarians with Disabilities Act (AODA)
Our last article described what assistive devices are. Here, we offer best practices for serving customers with assistive devices. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Computer accessibility gives everyone an equal chance to take part in a world that is becoming more and more digital. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In this article, we first describe what print disabilities are and then outline ways to serve customers with print disabilities. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The Transportation Standard requires transportation service providers to make their features and vehicles accessible to all passengers. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Under the Transportation Standard of the AODA, conventional public transit services must have accessible announcements. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The AODA may one day require implementation of federal standards for accessibility in information and communication technology. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Federal standards for information and communication technology (ICT) include requirements for relay services and emergency services. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Federal standards for accessibility in information and communication technology include requirements for accessible documentation. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Federal standards for accessibility in information and communication technology (ICT) include requirements for accessible software. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Federal standards for accessibility in information and communication technology (ICT) include requirements for accessible webpages. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The AODA has requirements for web accessibility, as well as requirements for the procurement of self-service kiosks. However, the third review of the AODA recommends that future AODA standards should align with existing standards in other parts of the country. For instance, Accessibility Standards Canada (ASC) has adopted European standards for accessibility in information and … Continue reading Accessible Video Communication Technology→ The post Accessible Video Communication Technology ...| Accessibility for Ontarians with Disabilities Act (AODA)
The AODA has requirements for web accessibility, as well as requirements for the procurement of self-service kiosks. However, the third review of the AODA recommends that future AODA standards should align with existing standards in other parts of the country. For instance, Accessibility Standards Canada (ASC) has adopted European standards for accessibility in information and … Continue reading Accessible Two-way Voice Communication Technology→ The post Accessible Two-way Voice Communica...| Accessibility for Ontarians with Disabilities Act (AODA)
The AODA has requirements for web accessibility, as well as requirements for the procurement of self-service kiosks. However, the third review of the AODA recommends that future AODA standards should align with existing standards in other parts of the country. For instance, Accessibility Standards Canada (ASC) has adopted European standards for accessibility in information and … Continue reading Accessible Hardware in Information and Communication Technology→ The post Accessible Hardware ...| Accessibility for Ontarians with Disabilities Act (AODA)
The AODA has requirements for web accessibility, as well as requirements for the procurement of self-service kiosks. However, the third review of the AODA recommends that future AODA standards should align with existing standards in other parts of the country. For instance, Accessibility Standards Canada (ASC) has adopted European standards for accessibility in information and … Continue reading Information and Communication Technology with Biometric Identification→ The post Information a...| Accessibility for Ontarians with Disabilities Act (AODA)
Federal standards for accessibility in information and communication technology have requirements for closed functionality. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Communication supports are ways for people who can't access verbal info to receive it visually or to communicate with others who speak. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In this article, we discuss how service providers must outline how they will welcome customers that use assistive devices and what they are. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
This article outlines service animal laws in Ontario that service providers must follow. Learn more now about the requirements.| Accessibility for Ontarians with Disabilities Act (AODA)
The third review of the AODA explores disability barriers in education that students face, and ways to remove them. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Accessibility training for educators means that all educators must receive training on how to create accessible courses and lessons. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Multiple means of action or expression refers to offering students diverse ways of displaying the knowledge they have gained. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Using multiple media for communication is a universal design for learning (UDL) guideline developed by the organization CAST. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Multiple means of representation refers to explaining concepts or presenting information in multiple ways. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
AODA education standards could require policies of Universal Design for Learning (UDL) in school boards, colleges, and universities. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In ths article, we outline some best practices for serving customers with invisible disabilities. Learn more now about best practices.| Accessibility for Ontarians with Disabilities Act (AODA)
AODA Standards development committees are responsible for creating and maintaining the standards. Learn more about how standards are created now.| Accessibility for Ontarians with Disabilities Act (AODA)
Disability barriers limit the things people with disabilities can do, the places they can go, or the attitudes of others toward them. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In the third review of the AODA, the Honourable David Onley recommends incentives for retrofitting buildings. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In the third review of the AODA, the Honourable David Onley recommends coordinating accessibility laws across Canada. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Organizational barriers occur when policies or practices give people with disabilities fewer opportunities than non-disabled people. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Technology makes it easier for people to interact and do business. However, technology barriers limit life for people with disabilities. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Information or communication barriers exist when information is not provided in ways all people can access. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In the third review of the AODA, the Honourable David Onley recommends a renewal of government leadership to implement the Act. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The fourth review of the AODA recommends the creation of an accessibility action plan for organizations to follow. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The fourth review of the AODA recommends that deputy ministers develop accessibility plans for government services and employment. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
AODA standards mandate how organizations must remove and prevent barriers for people with disabilities. Learn more now about AODA standards.| Accessibility for Ontarians with Disabilities Act (AODA)
In the third review of the AODA, the Honourable David Onley recommends that the government start fully enforcing the AODA. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The government needs to enact AODA K-12 education standards based on the recommendations of the committee it convened. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In the third review of the AODA, the Honourable David Onley recommends creating more AODA standards and updating general requirements. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Tables in websites are an important part of universal design, or making websites accessible to a variety of people. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Cities and other organizations building or redeveloping service-related elements, must follow AODA's accessible service requirements. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The design of public spaces standard of the AODA outlines the need for newly constructed or redeveloped public spaces to be accessible. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
What is the AODA? The Act is an Ontario law mandating that organizations must follow standards to become more accessible to people with disabilities.| Accessibility for Ontarians with Disabilities Act (AODA)
Universal design for the web means creating websites and other online communication that a variety of people can use. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
To comply with the new AODA requirement for web accessibility, websites must work well with software that makes technology accessible. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
To comply with the new AODA requirement for web accessibility, websites must work well with hardware that makes technology accessible. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Accessible formats are ways of presenting printed, written, or visual material so that people who do not read print can access it. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Accessible exterior paths of travel are required when building or reconstructing exterior paths, such as sidewalks and walkways. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Under the AODA, cities and organizations building or reconstructing on-street or off-street parking spaces must have accessible parking. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The customer service standard under the AODA outlines accessilibilty requirements for service providers. Learn more now about the standard.| Accessibility for Ontarians with Disabilities Act (AODA)
In this article, we will explain the Information and Communications Standards as part of the Integrated Accessibility Standards Regulation. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)