Keeping is the Zendesk alternative that works inside Gmail. You already have everything you need to deliver incredible customer support.| Keeping
Keeping is the Help Scout alternative that works inside Gmail. See how Keeping stacks up to Help Scout.| Keeping
Keeping is a Google Groups alternative designed from the ground up to be a shared inbox. Simply add Keeping to your existing Google Group!| Keeping
We've brought together 5 Gmelius alternatives that will help you take your customer support to the next level.| Keeping
In this guide, discover Reddit's top recommendations for small business organization tools that will help reduce chaos and introduce order. These 17 tools have helped overburdened business owners like you automate, delegate and create efficient systems without requiring technical know-how. The post 17 Small Business Organization Tools For Overwhelmed Owners (According to Reddit) appeared first on Keeping.| Keeping
We've spent the past few weeks digging deep into Reddit and Product Hunt to discover and test some of the lesser-known customer service software solutions. Here's our shortlist of the most innovative tools across all categories, from AI assistants to industry-specific solutions that can level up your support operations. The post 40 Customer Service Tools You’ve Never Heard Of (But Should Be Using in Your Business) appeared first on Keeping.| Keeping
I analyzed dozens of Reddit threads to create this list of the best tools real teams are using to make employee communication easier. In this article, I’ll share which internal software solutions communications professionals actually recommend, and how to make them work for growing companies in 2025. The post 8 Best Internal Communication Tools According to Reddit (2025 Guide) appeared first on Keeping.| Keeping
Adding Gemini to Gmail can help bring your customer support workflows to the next level. In this setup guide, I’ll walk you through everything from the initial configuration steps to daily support workflows that growing teams are using to work more efficiently. Learn how Gemini can help your support team serve customers better, faster and more consistently. The post How to Supercharge Gmail for Customer Support with Gemini AI appeared first on Keeping.| Keeping
If you’re determined to make Google Groups work for your team’s customer support, read on. This ultimate setup guide walks you through everything from initial configuration to daily team workflows. We even suggest creative workarounds to some of the most common issues teams encounter. The post How to Use Google Groups for Customer Support (2025 Setup Guide) appeared first on Keeping.| Keeping
Looking for a simple ticketing system for your startup or SMB that doesn’t come with all the bloat? I spent two weeks digging through Reddit and rounding up the best simple help desk tools recommended by power users. This is what I found. The post 9 Best Simple Ticketing Systems According to Reddit in 2025 [Roundup] appeared first on Keeping.| Keeping
You can use Google Groups for customer support - here's how to set it up to get the most out of this free option.| Keeping
Keeping is the shared inbox for Gmail. Track, assign, and collaborate on a team inbox inside Gmail. No more sharing passwords or Google Groups.| Keeping
In this guide, discover everything you need to know about shared inboxes for your business. Learn the various shared inbox solutions, features and implementation steps to boost your customer support in 2025.| Keeping
Discover how to setup Google Groups Collaborative Inbox. Learn 7 alternatives to Google Groups Collaborative Inbox.| Keeping
Explore some solid Google Groups alternatives that make group communication a whole lot simpler.| Keeping
Since 2019, the Keeping blog has been bringing you tips on delighting your customers and delivering exceptional customer service without ever leaving Gmail.| Keeping
Keeping is a shared inbox that integrates with Google Workspace and Gmail. Track, assign, and collaborate on a shared inbox without ever leaving Gmail.| Keeping
It costs five times more to win a new customer than it does to retain a current one. Learn 10 tips to boost your customers happiness.| Keeping
Give your Google Groups new superpowers by connecting them to Keeping. With Keeping, your old Google Groups is now a Google Groups shared inbox.| Keeping
Keeping is a unified inbox for Gmail. Manage multiple Gmail accounts with the no.1 Gmail unified inbox software.| Keeping
Keeping makes it easy to create and share Gmail templates with your whole team.| Keeping
Meet the best customer support email software. Learn how you could streamline support with email support software made for Gmail.| Keeping
Improve your team with Keeping's best-in-class analytics. Understand busiest times, response time, and email volume.| Keeping
Use Keeping to automate your shared inbox in Gmail. Use Workflows to automatically assign, track, and respond to customers inside Gmail.| Keeping
Keeping is a simple help desk that integrates with Gmail. Connect Keeping to your shared mailbox to assign and track email.| Keeping
When you confirm receipt of an email in customer service this improves the customer relationship with your business.| Keeping
Discover top helpdesk for Gmail. Manage customer support tickets and requests directly in Gmail with helpdesk software for Gmail.| Keeping
Use Keeping to collaborate in Gmail. Share private notes, assign emails, and track status all inside Google Workspace.| Keeping
We’ve created this guide to help you create an excellent customer service strategy so you can not only boost your bottom line but, most importantly, make your customers happy.| Keeping
Great customer service involves much more than just answering emails and closing tickets. Lousy customer service skills can be frustrating for the customer—and they're also terrible for business.| Keeping
Research.com, a well-regarded research portal and software directory, has selected Keeping as one of the best help desk software solutions.| Keeping
Discover top strategies to maximize Google Groups as shared inboxes to boost collaboration and efficiency. This guide offers tips to streamline your workflow.| Keeping
We're excited to introduce three new features: Round Robin Assignment, "Thank You" Detection, and significant Improvements to Workflows. These features are designed to streamline your support processes, distribute workloads evenly, and enhance your team's productivity.| Keeping
Discover the best customer feedback tools. Learn what software to use to collect customer feedback effectively.| Keeping
Use Google Groups to communicate with teams, organizations or groups to send mass emails and access a shared inbox.| Keeping
Learn how to use a Gmail canned response to save time, plus discover the best tools to share Gmail canned responses with your team for customer service.| Keeping
Discover how to create a shared inbox in Gmail. Learn everything about setting up a Gmail shared inbox for your team.| Keeping
Discover how to manage your team inbox. Learn the secrets of team inbox management and manage team emails like a pro.| Keeping
Discover 9 best shared inbox software platforms. Learn what shared inbox tools you could use to manage shared inboxes.| Keeping