Contents: – Discover – Reframe – Envision – Create – Conclusion Models are increasingly important in design—as design, in collaboration with other disciplines, increasingly deals with systems and services. Many aspects of customer experience unfold over time and location, and thus are intangible. With their ability to visualize and abstract various aspects of a […]| Dubberly Design Office
In 2015, Robert Wood Johnson Foundation funded a pilot study to look at new ways of measuring family caregiving. Family caregiving is often overlooked—and rarely studied—in part because it’s difficult to measure. We set out to collect measurements, and make an atlas of caregiving, or at least a prototype. The key idea was to learn: How might IoT sensors augment traditional ethnography in learning about family caregiving?| Dubberly Design Office
The concept of “trust” turns up in many discussions about people and organizations —| Dubberly Design Office
This poster shows variations on Venn diagrams, outlining a space of possibilities for representing overlapping sets. Cells in each row build on a theme or approach, adding one set to each subsequent cell. Cells in each column have the same number of sets (1 to 8) enabling readers to compare approaches.| Dubberly Design Office
By Hugh Dubberly and Paul Pangaro| Dubberly Design Office
By Meredith Davis and Hugh Dubberly| Dubberly Design Office
Abstract:| Dubberly Design Office
This article appears in Design Issues, Volume 38, Number 4, Autumn 2022| Dubberly Design Office
This article appears in Geoff Kaplan’s book| Dubberly Design Office
This article appears in Lara Penin’s book| Dubberly Design Office