About Optoro –Reverse Logistics Technology for Leading Retailers
Optoro is a technology company that works with leading retailers and brands to manage, process, disposition, and sell returned and excess inventory.| Optoro
Optoro is a technology company that works with leading retailers and brands to manage, process, disposition, and sell returned and excess inventory.| Optoro
Discover how Optoro's cloud-based returns software can help 3PLs deliver unmatched value to retail clients by streamlining the entire returns lifecycle.| Optoro
Drive revenue with Optoro Stores. See how our in-store returns software — including BORIS and intelligent routing from your store — can improve profitability and your omnichannel customer experience.| Optoro
Uncover the power of TIMWOODS in reducing waste and enhancing returns management for retailers and 3PLs.| Optoro
Returns are an integral part of the retail industry, significantly impacting customer loyalty, operational efficiency, and profitability. In 2024, the total value of returned goods reached approximately $890 billion, representing ~17% of all goods sold. Effectively managing returns is, therefore, essential for retailers aiming to thrive in 2025 and beyond. This article explores critical questions surrounding returns and provides actionable strategies for retailers.| Optoro
Returns are a big part of shopping, especially as online sales keep growing. How retailers handle the first step—return initiation—can make or break the customer experience. In this article, we’ll explore UX best practices and strategies for creating a seamless customer return experience (CRX) and driving return portal adoption, including insights from our Design Team’s latest retailer experience audit.| Optoro
Enhance your customer experience with Optoro's white-label Returns Portal. Streamline returns and exchanges while protecting against fraud.| Optoro
Streamline returns with our purpose-built Returns Management System (RMS) for retailers and 3PLs. Improve your bottom line while delighting customers.| Optoro
See how our full returns platform is improving Plow & Hearth’s customer experience from start to finish.| Optoro
See how quick and efficient returns processing is enabling AEO to maximize revenue and keep items in-stock.| Optoro
Returns are now a regular part of the shopping experience, with 45.82% of consumers making multiple returns a month – a significant jump from 16.51% in 2023. This poses a challenge for retailers as they navigate rising return rates and evolving consumer expectations.| Optoro
Unlock greater customer satisfaction and revenue with Optoro's Returns Management System. Streamline the return process and recapture value.| Optoro
Read case studies about how Optoro helps our customers make returns better for business (and the planet).| Optoro
Learn more about Optoro partners and integrations that help drive value for retailers, brands, and 3PLs and optimize return management processes.| Optoro
Optoro’s all-in-one platform supercharges the customer experience, enables instant exchanges, and accelerates processing for Gap, Inc.| Optoro
Returns management is a crucial challenge for retailers and brands. Find out how to optimize the full lifecycle of returns and minimize costs.| Optoro
The need for sustainable practices in retail has never been more urgent. And shoppers agree. In fact, 63% of consumers actively seek out brands that have sustainability efforts putting increasing pressure on retailers to adopt a “circular” mindset.| Optoro
Optoro 's Blog features articles on reverse logistics in supply chains, retail returns, sustainability updates and other company news.| Optoro
2023 was a year of strong growth and high impact for Optoro. Explore how we made a difference for our customers, communities, and the planet.| Optoro
Learn why using your warehouse management system (WMS) to manage returns may not be the most effective, and how to avoid losses with a returns management system (RMS).| Optoro
When it comes to retail, returns are inevitable. So how can retailers use returns management system (RMS) to optimize the returns lifecycle?| Optoro
