A parent who purchases airline tickets for a family should receive a guarantee from the airline that it will seat the parent and child together without fees or a last-minute scramble at the gate or having to ask other passengers to give up their seat to allow the parent and child to sit together.| www.transportation.gov
This Bill of Rights describes the fundamental rights of air travelers with disabilities under the Air Carrier Access Act and its implementing regulation, 14 Code of Federal Regulations (CFR) Part 382.| www.transportation.gov
While the vast majority of airline passengers’ checked bags arrive at their destination on time and in the condition received, a passengers’ bag may occasionally become damaged, delayed, or lost in transit. Under DOT regulations (for domestic travel) and international treaties (for internat| www.transportation.gov
Bipartisan Infrastructure Law| www.transportation.gov
Secretary Buttigieg has called upon airlines to improve their customer service commitments to passengers, which all have done to varying degrees.| www.transportation.gov
U.S. DOT Center for Climate Change Introduction| www.transportation.gov
The third round of historic federal funding will help transit agencies serve more riders, reduce air pollution, and train workers on new technologies| www.transportation.gov
The Charging and Fueling Infrastructure Grant Program funds the strategic deployment of publicly-accessible electric vehicle charging infrastructure and other alternative fueling infrastructure.| www.transportation.gov
New partnership with 18 state attorneys general creates fast-track system to prioritize misconduct cases referred to DOT by state attorneys general| www.transportation.gov
Proposed rule would be the biggest expansion of rights for passengers who use wheelchairs since 2008| www.transportation.gov
Review will look at airline policies and training to ensure that passengers’ sensitive personal information is not improperly monetized or shared with third parties| www.transportation.gov
Rule will save consumers over half a billion dollars each year in expensive, unexpected baggage, change, and cancellation fees by requiring airlines to make these costs clear upfront| www.transportation.gov
Rule makes it easy to get money back for cancelled or significantly changed flights, significantly delayed checked bags, and additional services not provided| www.transportation.gov
The National Roadway Safety Strategy is USDOT’s comprehensive means of implementing the Safe System Approach, which focuses on five elements: Safer People, Safer Roads, Safer Vehicles, Safer Speeds, and Post-Crash Care. The stakeholders listed here have committed to taking specific action in 2024 to reduce serious injuries and deaths on our roadways.| www.transportation.gov
Flight cancellation rate during Christmas and New Year’s was under one percent| www.transportation.gov
The Air Carrier Access Act (49 U.S.C. § 41705) prohibits discrimination on the basis of disability in air travel.| www.transportation.gov
Information about filing airline related complaint for safety and security, airline service, and disability and discrimination complaints.| www.transportation.gov
EVs can be charged using electric vehicle service equipment (EVSE) operating at different charging speeds.| www.transportation.gov
Travel plans sometimes change and you may want a refund for a purchased airline ticket or other related services such as baggage or seat fees. This page contains useful information to determine whether you are entitled to a refund for air fare or services related to a scheduled flight. | www.transportation.gov