.cahps-mini { display: block; position: relative; width: 320px; min-height: 330px; float: left; margin: 10px 10px; border: 1px solid #006ec7; background-color: #e0ebf2; padding: 0px 5px 5px 10px; } What Are CAHPS Surveys?CAHPS surveys ask patients to report on their experiences with a range of healthcare services at multiple levels of the delivery system. Some CAHPS surveys ask about patients' experiences with healthcare providers, such as doctors, clinics, and hospice teams, or with care for...| www.ahrq.gov
Susan Edgman-Levitan, PA| www.ahrq.gov
Rebecca Anhang-PricePolicy Researcher; Associate Director, Health Services Delivery SystemsRAND| www.ahrq.gov
Patient-Reported Experience Measures (PREMs) and Patient-Reported Outcome Measures (PROMs) are both important tools for measuring and improving quality of care.| www.ahrq.gov
Off-label prescribing is when a physician gives you a drug that the U.S. Food and Drug Administration (FDA) has approved to treat a condition different than your condition. This practice is legal and common. In fact, one in five prescriptions written today are for off-label use. Learn about the safety and effectiveness of this practice through these additional resources:| www.ahrq.gov
Patient Experience DefinedPatient experience encompasses the range of interactions that patients have with the healthcare system, including their care from health plans, and from doctors, nurses, and staff in hospitals, physician practices, and other healthcare facilities. As an integral component of healthcare quality, patient experience includes aspects of healthcare delivery that patients value highly when they seek and receive care, such as getting timely appointments, easy access to info...| www.ahrq.gov
The health care environment—with its packed work days, demanding pace, time pressures, and emotional intensity—can put physicians and other clinicians at high risk for burnout. Burnout is a long-term stress reaction marked by emotional exhaustion, depersonalization, and a lack of sense of personal accomplishment.| www.ahrq.gov