Susan Edgman-Levitan, PA| www.ahrq.gov
Rebecca Anhang-PricePolicy Researcher; Associate Director, Health Services Delivery SystemsRAND| www.ahrq.gov
Patient-Reported Experience Measures (PREMs) and Patient-Reported Outcome Measures (PROMs) are both important tools for measuring and improving quality of care.| www.ahrq.gov
Off-label prescribing is when a physician gives you a drug that the U.S. Food and Drug Administration (FDA) has approved to treat a condition different than your condition. This practice is legal and common. In fact, one in five prescriptions written today are for off-label use. Learn about the safety and effectiveness of this practice through these additional resources:| www.ahrq.gov
AHRQ advances excellence in healthcare by producing evidence to make healthcare safer, higher quality, more accessible, equitable, and affordable.| www.ahrq.gov
The change management process must be carefully and strategically organized to attain widespread acceptance. To achieve an environment truly committed to patient safety, a successful TeamSTEPPS implementation requires a change in unit and organizational culture. This culture must view patient safety and well-being as the ultimate goal for patients and staff. Many organizations endorse the need for a patient safety culture, but to achieve this aim requires comprehensive planning that balances ...| www.ahrq.gov
Patient Experience DefinedPatient experience encompasses the range of interactions that patients have with the healthcare system, including their care from health plans, and from doctors, nurses, and staff in hospitals, physician practices, and other healthcare facilities. As an integral component of healthcare quality, patient experience includes aspects of healthcare delivery that patients value highly when they seek and receive care, such as getting timely appointments, easy access to info...| www.ahrq.gov
The health care environment—with its packed work days, demanding pace, time pressures, and emotional intensity—can put physicians and other clinicians at high risk for burnout. Burnout is a long-term stress reaction marked by emotional exhaustion, depersonalization, and a lack of sense of personal accomplishment.| www.ahrq.gov