The views expressed in this article represent Nasser’s personal opinion and not those of the NHS at large. When artificial intelligence comes up in cybersecurity circles, the conversation usually starts with risk. From deep-fake scams to AI-powered phishing and automated ransomware, the narrative is often one of escalating threats. But for Nasser Arif, Cyber Security […]| UC Today
UCX London 2025 kicked off another year, drawing hundreds of professionals to the UK capital for a two-day conference discussing the latest trends in the UC Sphere. Attendees were treated to a blend of keynotes, panels, and interactive sessions covering cutting-edge topics from various esteemed speakers. Featuring an exhibitor landscape rich with software and AV […]| UC Today
As someone who spends a lot of time in Teams and Zoom meetings (and many others), I know how easy it is for discussions to drift off track or for important action items to slip through the cracks. Both Microsoft Teams and Zoom now include native AI models for summarisation, transcription, and follow-up. However, for […]| UC Today
The allure of hybrid work has proven irresistible for both companies and employees since its widespread adoption. Workers enjoy quiet, focused environments without exhausting commutes, while companies dramatically expand their talent pools beyond former geographic constraints. This success is reflected in recent data: a 2025 CIPD study found that 74% of organizations still maintain hybrid […]| UC Today
CPaaS implementation is supposed to be the easy button for modern communications. Connect an API, add messaging or voice into workflows, and suddenly, customers get faster, smarter, more personal interactions. That’s the promise. The reality is more complicated. The market is growing fast. Analysts expect global CPaaS revenue to hit $62.5 billion by 2029, with […]| UC Today
It ought to be a corporate dream: machines that shoulder the drudgery, leaving employees to think bigger and work smarter – yet reality is proving far less seamless. According to the new 2025 Global State of AI at Work Report by Asana’s Work Innovation Lab, employees expect to offload over a third of their tasks […]| UC Today
Businesses are under pressure to deliver faster, smoother customer service without adding more complexity. That’s why Microsoft Teams contact center integration has become a front-burner issue for IT and CX leaders. Teams already anchors collaboration for more than 320 million people. The challenge is what happens when customer calls, chats, and workflows need to flow […]| UC Today
By Day 3 of Cisco’s WebexOne, the caffeine was running thin, the jargon was getting thicker, and the demos were starting to blur. Then came Ryan Reynolds — Hollywood star, investor, football club co-owner, gin peddler, mobile mogul, and now… tech philosopher? Reynolds’ luminary keynote and fireside chat wasn’t just a celebrity cameo. It was […]| UC Today
At WebexOne 2025, amid the San Diego buzz of keynotes, AI fanfare, and an ocean of product updates, UC Today sat down with Anthony J. Cresci, Chief Commercial Officer and Co-Founder at Theta Lake. His calm confidence belied the complexity of the topic at hand: compliance in an era where AI and communications multiply like […]| UC Today
Watch on YouTube. In this episode of the UC Big News Show, host Kieran Devlin is joined by industry analysts Craig Durr, Melody Brue, and Evan Kirstel to dissect some of the most talked-about developments in collaboration and workplace tech. From Zoom’s evolving AI ambitions to Salesforce’s controversial layoffs, frontline communication gaps, and Cisco’s showpiece […]| UC Today
Microsoft is officially sunsetting Copilot Pro and introducing a brand-new subscription tier designed to rival OpenAI’s ChatGPT Plus. The new plan, called Microsoft 365 Premium, consolidates AI-powered Office features with the company’s productivity suite in a single, streamlined subscription. At $19.99 per month, Premium lands at the exact same price point as ChatGPT Plus, setting […]| UC Today
With just over a year until the Public Switched Telephone Network (PSTN) switch-off in January 2027, the clock is ticking for UK businesses to migrate their systems. Despite the deadline being extended from 2025 to 2027, many businesses are still inadequately prepared for the migration. Before the extension, data from UK telco Zen Internet found […]| UC Today
It wasn’t said with bravado or Silicon Valley hype. It was a reminder — almost a warning — that in the age of AI, wishful thinking won’t save your business from chaos. And I found myself wondering: what exactly is Cisco trying to save us from? The Noise Problem Spend five minutes in a modern […]| UC Today
On day two of WebexOne 2025 in San Diego, the expo floor was humming with the usual cocktail of excitement, branded lanyards, and the faint whiff of over-brewed coffee. Among the noise, I sat down with Amit Barave, Vice President of Product Management, Webex by Cisco, to explore a deceptively simple question: is all this […]| UC Today
On a balcony in sunny San Diego, I found myself speaking with Craig Durr, Chief Analyst and Founder of The Collab Collective. The California sun was beating down, the faint smell of barbecue drifted over from somewhere nearby, and just as I pressed record, a rock band began to crank up their guitars. Now, normally […]| UC Today
UC Today covers Collaboration news including Agentic AI, Artificial Intelligence, WebexOne and more.| UC Today
UC Today covers the latest news announcements from Zoom Video Communications, Inc and other vendors in the Unified Communications and Collaboration industry.| UC Today
UC Today covers Collaboration news including Agentic AI, Artificial Intelligence, Productivity, User Experience, Video Conferencing, Workplace Management, Zoom and more.| UC Today
Zoomtopia, once a product showcase, now doubles as a litmus test for whether Zoom’s bet on AI can sustain its next phase of growth.| UC Today
UC Today covers Event News news including Artificial Intelligence, Chatbots, Customer Experience, Event, Hybrid Work, Security and Compliance and more.| UC Today
Explore how agentic AI is shaping the future of work. Zoom, Cisco, and Microsoft promise productivity gains, but CIOs need measurable outcomes and clear governance to justify adoption.| UC Today
UC Today covers Collaboration news including Extended Reality, Future of Work, Hybrid Work, User Experience, Video Conferencing and more.| UC Today
UC Today covers CCaaS news including Analytics, CCaaS, Customer Experience, Digital Transformation, Service Management and more.| UC Today
Explore the new solutions Zoom has announced for key verticals.| UC Today
Among the most notable features is the introduction of photorealistic AI-generated avatars, which can mimic users’ live video feeds in meetings.| UC Today
This year, Zoom unveiled a number of headline-grabbing updates: AI Companion 3.0, photorealistic meeting avatars and real-time translation.| UC Today
UC Today covers Unified Communications news including Communication, Customer Experience and more.| UC Today
UC Today covers CCaaS news including Artificial Intelligence, CCaaS, Channel, Generative AI, UCaaS, Workplace Management and more.| UC Today
UC Today covers CCaaS news including Artificial Intelligence, Channel, Direct Routing, User Experience, Workplace Management and more.| UC Today
UC Today covers Collaboration news including Future of Work, Hybrid Work, Productivity, Workplace Management and more.| UC Today
UC Today covers Collaboration news including Future of Work, Hybrid Work, User Experience, Workplace Management and more.| UC Today
UC Today covers Unified Communications news including Artificial Intelligence, Channel, Hybrid Work, Security and Compliance, Video Conferencing and more.| UC Today
UC Today covers Unified Communications news including Communication, Hybrid Work, Microsoft Teams, Security and Compliance, UCaaS and more.| UC Today
UC Today covers Unified Communications news including Artificial Intelligence, Future of Work, Security and Compliance, UCaaS and more.| UC Today
UC Today covers Unified Communications news including Channel, Digital Transformation, UCaaS and more.| UC Today
UC Today covers UC TV news including UC Trends, Zoom and more.| UC Today
UC Today covers Meeting Rooms and Devices news including Artificial Intelligence, Hybrid Work, Video Conferencing and more. Cisco leads scalable AI-powered meeting spaces in 2025, delivering hybrid collaboration with simplicity, equity, and seamless interoperability.| UC Today
UC Today is the leading online publication for UC and Collaboration technology news| UC Today
UC Today covers Unified Communications news including Artificial Intelligence, Chatbots, ChatGPT and more.| UC Today
UC Today covers Unified Communications news including Artificial Intelligence, ChatGPT, Generative AI, Microsoft Teams and more.| UC Today
UC Today covers Unified Communications news including Artificial Intelligence, Chatbots, ChatGPT and more.| UC Today
UC Today covers Unified Communications news including Artificial Intelligence, Chatbots, Security and Compliance and more.| UC Today
UC Today covers Unified Communications news including Artificial Intelligence, Chatbots, ChatGPT, Generative AI and more.| UC Today
Read all the latest Collaboration Software UC Today reports on the latest Collaboration software news from around the globe on uctoday.com #Collaboration| UC Today
UC Today covers CCaaS news including Buyer's Guide, CCaaS, Channel and more.| UC Today
UC Today covers Collaboration news including Collaboration Displays, Hybrid Work, User Experience, Video Conferencing, Workplace Management and more.| UC Today
UC Today covers Collaboration news including Artificial Intelligence, Chatbots, ChatGPT, Generative AI and more.| UC Today
UC Today covers Collaboration news including Artificial Intelligence, Chatbots, Generative AI and more.| UC Today
UC Today covers Unified Communications news including Artificial Intelligence, Chatbots, ChatGPT, Generative AI and more.| UC Today