Customer support is the process of assisting customers so that they can use a company’s products or services. Like its sister, customer success, it’s the backbone of any business and a crucial part of any CRM or brand experience strategy.| Product-Led Alliance | Product-Led Growth
We’ve got the 10 best metrics for customer retention, all organized in one neat list for you to browse through.| Product-Led Alliance | Product-Led Growth
When you empower your employees, you give them a sense of authority and autonomy to make the customer experience the best it can be. Think of it as giving your employees the right tools to handle customer interactions quickly and smoothly.| Product-Led Alliance | Product-Led Growth
