Does Six Sigma improve customer satisfaction? It certainly does, find out how in our look at how impacts customer relations.| isixsigma.com
When do you use the voice of the process or the voice of the customer? Find out how to make the most of these voices in our guide.| isixsigma.com
What is Lean? You've likely heard it bandied about in the business world for some time, but our guide covers the approach in depth.| isixsigma.com
What is the Kano Analysis? Learn how this effective tool can keep you current with customer needs in our comprehensive guide.| isixsigma.com
Quality targets are critical parameters defined by the customer and set in order to achieve quality and conformance for the customer.| isixsigma.com
Critical to Quality are the key attributes of a product or service that your customers have defined as being important.| isixsigma.com
Did you know you can calculate your Sigma level from customer complaints? Find out how in our comprehensive guide.| isixsigma.com
Find out how conjoint analysis helped a mid-sized packaged goods company launch a new line of healthy snack bars.| isixsigma.com
SIPOC is used in the Six Sigma DMAIC methodology, usually in the Define stage. The letters of SIPOC stand for supplier, input, process, output, and customer.| isixsigma.com
Six Sigma in government is a logical fit for any entities looking to increase public trust, optimize resource usage, and promote efficiency.| isixsigma.com