Brooke B. Sellas, Author at B Squared Media
LISTEN TO THE PODCAST| B Squared Media
Hi. I'm sorry to break it to you, but social media marketing is now social customer care. Don’t shoot the messenger. You don’t need more content, you need more connection. At B Squared Media, we’ve spent years proving that the brands winning in today’s attention economy aren’t the loudest. They’re the ones that respond fastest, listen hardest, and make people feel seen. Welcome to the C.A.R.E. Method™ — our proven framework for social customer care that turns real-time convers...| B Squared Media
Show the impact of social media with data from the 2025 Sprout Social Index, based on surveys of over 4,000 consumers and 1,200 marketers.| Sprout Social
