Hi. I'm sorry to break it to you, but social media marketing is now social customer care. Don’t shoot the messenger. You don’t need more content, you need more connection. At B Squared Media, we’ve spent years proving that the brands winning in today’s attention economy aren’t the loudest. They’re the ones that respond fastest, listen hardest, and make people feel seen. Welcome to the C.A.R.E. Method™ — our proven framework for social customer care that turns real-time convers...
