The other day I was looking at an ARR bridge [1] with a young finance ace. He made a few comments and concluded with, “and net revenue retention (NRR) is thus 112%, not bad.” I thought, “Wait, stop! You can’t … Continue reading →| Kellblog
I just finished delivering my presentation at SaaStr Annual 2020, dubbed Churn Is Dead, Long Live Net Dollar Retention. The presentation is about understanding SaaS businesses: how to think about them, how to value them, how to use unit economics … Continue reading →| Kellblog