10 Effective ways to improve NPS in 2025 | Enthu.AI
Net Promoter Score is an index that measures CSAT. Improve NPS score by listening to your customers, implementing AI tools, improving CX, and much more.| Enthu AI | Conversation Analytics Platform
Net Promoter Score is an index that measures CSAT. Improve NPS score by listening to your customers, implementing AI tools, improving CX, and much more.| Enthu AI | Conversation Analytics Platform
Learn how to calculate it, and ways to improve it across your call center. Includes QA scorecard tips, and coaching strategies.| Enthu AI | Conversation Analytics Platform
Coach and nurture rockstar calling teams with Enthu's Conversation Intelligence platform. Listen to calls that matter, give feedback and create custom playlist for training purposes.| Enthu AI | Conversation Analytics Platform
Learn everything about CSAT, from its definition and calculation to pros & cons to actionable tips for improving customer satisfaction.| Enthu AI | Conversation Analytics Platform
Discover how Automated QA transforms call centers by improving accuracy, scalability, and agent performance while enhancing customer satisfaction.| Enthu AI | Conversation Analytics Platform
Do you think your call center reps need proper assessment? Here is how to use the agent scorecards to improve your call center quality.| Enthu AI | Conversation Analytics Platform
First Call Resolution is a call center metric that solves customer issues within the first call itself, with no follow-up required. Read more about FCR.| Enthu AI | Conversation Analytics Platform
Here is the list of the top call center metrics and KPIs: 1. FCR 2. AHT 3. Service level 4. Post call work 5. NPS 6. Churn rate 7. Contact quality & more.| Enthu AI | Conversation Analytics Platform
Here is the list of AI Call Recording Software and their unique features - Aircall, Kixie, TalkDesk, Dailpad, Rev, RingCentral and more| Enthu AI | Conversation Analytics Platform
Automation makes call quality assurance a fluid and efficient process. Click to know about the top 10 call monitoring software.| Enthu AI | Conversation Analytics Platform
Average handle time is the total time taken to handle a call to resolve customer issues. It includes total talk time, hold time and wrap up time.| Enthu AI | Conversation Analytics Platform
Here are some best Speech Analytics Software for your business in 2025: Enthu.AI, Verint, Observe.AI, Gong , Clari by Wingman and more.| Enthu AI | Conversation Analytics Platform
Drive better call outcomes by training your agents faster & better| secure.enthu.ai
Call analytics is a technology that uses AI to collect, measure, and analyze call recordings and track data and insights from phone calls.| Enthu AI | Conversation Analytics Platform
Call center sentiment analysis works by analyzing various linguistic features, including text, tone, and context, to understand the emotions of the customer.| Enthu AI | Conversation Analytics Platform
