Discover 32 customer loyalty & retention statistics you can use to inform your customer engagement strategy in 2025 and beyond.| SAP Emarsys
New Deloitte Digital research examines the value exchange between brands providing personalized experiences and the customer loyalty they receive in return.| Deloitte Insights
This Next in Personalization 2021 Report reveals that companies who excel at demonstrating customer intimacy generate faster rates of revenue growth than their peers. And the closer organizations get to the consumer, the bigger the gains.| McKinsey & Company
Increase customer engagement with a customer-centric business strategy.| Gallup.com
Consumer trust in online, social and mobile advertising grows according to Nielsen.| Nielsen
Know what it takes to deliver the kind of experience that keeps customers coming back.| PwC
A new report claims that, for the first time ever, marketing to existing customers is exceeding that to new ones.| Bain