This Next in Personalization 2021 Report reveals that companies who excel at demonstrating customer intimacy generate faster rates of revenue growth than their peers. And the closer organizations get to the consumer, the bigger the gains.| McKinsey & Company
Top performing influencer categories include food and beverage, health and wellness and beauty and personal care, according to Matter Communications.| Marketing Dive
Providing an outstanding customer experience is vital to attract and retain customers long term. Learn more about CX and how to improve it in our guide.| Zendesk