“Designer” is not an identity.| danmall.com
Ugh. An email from a disappointed client. “Dan, we’re pretty taken aback about what you presented earlier this week. We need a call ASAP to have a serious conversation about this project to make sure we’re not headed in the wrong direction.” If you’ve been running a design business for long enough, I imagine you’ve gotten your fair share of these emails. I certainly have. There’s usually a common culprit. And don’t worry: it’s both easily prevented and easily corrected. How?...| Dan Mall Teaches Design Systems, Design Process, and Design Leadership
(For those looking for a post about how I use AI tools to level up my design process as I mentioned at the end of last week’s newsletter, apologies in advance; this is not that. I’m still working on that and will share it soon.) Beware:this is a sales post. Below, I’m going to tell you about a new group coaching program I’m launching publicly for freelancers and agency/studio owners. I’m going to give you some info about it so you can identify if I’m talking to you. I’m going to...| Dan Mall Teaches Design Systems, Design Process, and Design Leadership
A 3-step formula for accountability between yourself and those you interact with.| danmall.com