Article | Retail Technology Insider
AI isn’t coming—it’s already here, moving fast, breaking things, and forcing entire industries to rethink how they operate. It’s writing ad copy, running customer service chats, and predicting what people want to buy before they even know it themselves. It’s also making headlines for all the wrong reasons—deepfake scams, privacy violations, and biased algorithms that […] The post The Personalization Paradox: AI, Trust, and the Future of Retail appeared first on Retail Technology...| Retail Technology Insider
As we finish the first month of 2025 quick-service retail (QSR) remains a fast-moving and competitive space. As more and more brands emerge across the QSR space, aiming to compete for the same customer pool while also trying to introduce new customers to certain pockets of QSR, existing brands – even legacy names – must […] The post 2025 Trends & Best Practices for Quick-Service Retail appeared first on Retail Technology Insider.| Retail Technology Insider
Retail branding is no longer just about creating eye-catching logos or consistent packaging — it’s about crafting experiences that resonate with today’s consumers.| Retail Technology Insider
The pace of technological advancement is accelerating, reshaping how we shop, connect, and experience commerce. While the past two decades| Retail Technology Insider
The pressure on retailers to deliver seamless, personalized experiences has never been higher. According to the 2024 Forbes State of Customer Service and CX Survey, 81 percent of customers prefer companies that offer personalized experiences — and they’re increasingly demanding those experiences across every digital touchpoint. In response, retailers are sprinting to implement generative AI […] The post Retail Can’t Just Add GenAI — It Has to Replatform appeared first on Retail Te...| Retail Technology Insider
The idea of a “totally connected” shopping experience is now here. At The National Retail Federation’s annual conference in January – the largest retail trade show globally – technologies were unveiled that give retailers the tools needed to unify physical stores with their digital counterparts, says Neerav Shah, Vice President EMEA at commercetools. We sat […] The post The Future of Retail is Unified: Here’s Why appeared first on Retail Technology Insider.| Retail Technology Insider
In the past decade, influencer marketing has emerged as one of the most powerful tools for brands to reach their| Retail Technology Insider
In an era of constant technological evolution, the retail industry finds itself at the intersection of groundbreaking innovation and shifting| Retail Technology Insider
