Introducing Ask AI
MiaRec’s Ask AI uses conversational analytics to turn customer interactions into actionable insights for CX, sales, and operations.| blog.miarec.com
Contact Center AI | Win back time, improve customer service, and increase revenue with MiaRec's best-of-breed Voice Analytics and (AQM) Automated Quality Management.| blog.miarec.com
MiaRec’s Ask AI uses conversational analytics to turn customer interactions into actionable insights for CX, sales, and operations.| blog.miarec.com
Use the contact center maturity model to learn how organizations can adopt AI to enhance efficiency, improve customer experiences, and drive revenue.| blog.miarec.com
Tracking churn risk has long been one of the toughest—and most critical—challenges for CX and Operations leaders. Numerous statistics highlight the importance of reducing customer churn. One in particular never ceases to amaze me as a former contact center manager: A study by Bain & Company shows that increasing customer retention rates by just 5% can increase profits by 25% to 95%. This highlights how reducing churn—even slightly—can have a significant impact on profitability since l...| The Modern Contact Center Blog
For CX and Operations leaders, understandingcustomer churn risk is essential to proactively address issues before customers leave. Your contact center is on the front lines of customer interactions, so it logs many leading indicators of churn and has levers to influence retention through service quality.| The Modern Contact Center Blog
Learn about the financial impacts of customer churn, both direct and indirect costs, and why retaining customers is more cost-effective than acquiring new ones.| blog.miarec.com
While most AI projects struggle to deliver ROI, CX teams are using AI-driven insights to automate KPIs, predict churn, and recover millions in revenue.| blog.miarec.com
While most AI projects struggle to deliver ROI, CX teams are using AI-driven insights to automate KPIs, predict churn, and recover millions in revenue.| blog.miarec.com
Discover how Contact Center AI can help reduce customer churn by identifying risk factors, improving agent performance, offering automated coaching, etc.| blog.miarec.com
AI-powered conversation intelligence redefines Voice of the Customer by providing automatic CX KPIs and score such as NPS, CSAT, NES and more.| blog.miarec.com
Discover how Generative AI can revolutionize your hospitality contact center, boost efficiency, and enhance customer satisfaction with six impactful strategies.| blog.miarec.com
