High-Stakes, High Rewards: Why Chatbots Convert When the Purchase Really Matters
High-ticket shoppers need help. Learn how data-fed AI chatbots surface the right shortlist, answer specs, and escalate fast to boost conversion and trust.| Retently CX
Ever feel like your phone is eavesdropping? You mention hiking boots to a friend, and boom, your next scroll is full of trail gear ads. Coincidence? Maybe. But let’s be real: ecommerce recommendations can get real personal, real fast. Don’t get us wrong, when done right, it’s super helpful. Personalized product picks, smart search results, […] The post Are You Over-Personalizing? When AI Recommendations Feel Creepy appeared first on Retently CX.| Retently CX
High-ticket shoppers need help. Learn how data-fed AI chatbots surface the right shortlist, answer specs, and escalate fast to boost conversion and trust.| Retently CX
A comprehensive list of 50 different ecommerce cart abandonment rate statistics, and large-scale qualitative survey results on why people abandon.| Baymard Institute
Post-purchase surveys capture the thrill of buying; post-fulfillment surveys reveal delivery reality. Learn when to send each, what to ask, and how the duo boosts attribution, CX, and repeat sales.| Retently CX
Want to learn how Customer Effort Score works, and how it can benefit your business? Here’s a definitive guide that will answer all your questions.| Retently CX
The NPS score can vary dramatically, and if you want to figure out whether yours is good or bad, there are a variety of factors you need to look at.| Retently CX
