more than 80% of consumers are now using social media to engage with brands. Check out our infographic "The State of Social Media Customer Support" for latest social media customer support statistics and trends.| Invesp - Conversion Rate Optimization Blog
The State of Personalization report looks at how attitudes, preferences, and experiences with personalization have evolved over the past year. This report features survey data from 3,000+ businesses and consumers worldwide to explore expectations for digital experiences, data privacy, personalization, and more.| Segment
Explore the world of branding statistics and uncover valuable insights to enhance your business's branding strategy and market position.| Yaguara
Discover the latest small business statistics. Get insights on trends, challenges, and opportunities for small businesses in today's market.| Yaguara
Most important omnichannel statistics to improve marketing & customer experience for eCommerce. Learn how statistics can benefit your business| REVE Chat
Do you want to nail your next marketing campaign? Learn these omnichannel marketing statistics. Including how to master your own KPIs!| Loyal Guru
See the results of our latest consumer survey about expectations for customer service on social media.| khoros.com
Explore 2023's top customer service statistics. Learn how customer expectations, good service, and bad experiences impact businesses and sales growth.| 123FormBuilder Blog
What is social media customer service, and how can you use it to provide a great customer experience? Read on to learn what to focus on.| Qualtrics
The fifth edition of Salesforce’s State of the Connected Customer report reveals how trust, personalization, and digital-first experiences are| Salesforce
Providing an outstanding customer experience is vital to attract and retain customers long term. Learn more about CX and how to improve it in our guide.| Zendesk
Thinking of using personalization to improve your online marketing strategy? Here are 30+ eye-opening personalization statistics you should know this year…| Adam Connell
Customer service is as critical to your business as sales and marketing — maybe even more so. Learn about the importance of customer service in this post.| blog.hubspot.com
