Learn how this Director of Customer Engagement & Community used data to prove ROI, driving engagement and business outcomes in their B2B customer community.| Community-Led Alliance
With so much of our lives taking place online, community managers play an essential role in fostering and nurturing online spaces. They’re the bridge between an organization and its audience, ensuring members are heard, valued, and engaged.| Community-Led Alliance
Whether you're managing a forum, a social media group, or a brand community, keeping a close eye on what happens in your community is crucial.| Community-Led Alliance
In a world where customer expectations are higher than ever, time to value (TTV) has never been more important. TTV isn’t just a metric exclusive to CS teams; it has significant value in customer marketing as well.| Customer Marketing Alliance