You don’t need a PhD to know that some customers can be difficult. Here are 11 simple ways to deal with difficult customers.| Enthu AI | Conversation Analytics Platform
Discover how artificial intelligence in finance revolutionizes contact centers for financial services. Learn about the top 9 AI technologies.| Enthu AI | Conversation Analytics Platform
Brand sentiment in contact centers refers to how customers feel about a brand after interacting with customer support representatives.| Enthu AI | Conversation Analytics Platform
Discover how to map and optimize the customer journey, from first awareness to lasting loyalty, and boost engagement, satisfaction, and retention.| Enthu AI | Conversation Analytics Platform
Every sales rep must ask open-ended sales questions to the prospects because it will help you understand the prospect and his needs better.| Enthu AI | Conversation Analytics Platform
Discover how to build customer loyalty with proven strategies for retention, brand engagement, and long-term growth—plus key pitfalls to avoid. Explore now.| Enthu AI | Conversation Analytics Platform
Say goodbye to awkward silences on customer calls! Learn how to handle dead air with our easy tips and keep your conversations smooth and engaging.| Enthu AI | Conversation Analytics Platform
Discover how sales call reporting can help you optimize your sales process, improve team performance, drive business growth and close more deals effectively.| Enthu AI | Conversation Analytics Platform
Discover effective call center management strategies to boost agent performance, enhance customer satisfaction, and take your call center to the next level.| Enthu AI | Conversation Analytics Platform
Here is the list of the top call center metrics and KPIs: 1. FCR 2. AHT 3. Service level 4. Post call work 5. NPS 6. Churn rate 7. Contact quality & more.| Enthu AI | Conversation Analytics Platform
Here is the list of AI Call Recording Software and their unique features - Aircall, Kixie, TalkDesk, Dailpad, Rev, RingCentral and more| Enthu AI | Conversation Analytics Platform
Reduce Customer churn is when the customers stop using the product or services. Check out the best possible ways to reduce churn rate.| Enthu AI | Conversation Analytics Platform
Customer satisfaction is directly related to increased revenue and customer loyalty. Here's 10 shureshot ways to improve customer satisfaction.| Enthu AI | Conversation Analytics Platform
Call center Quality Assurance monitoring helps you highlight the common customer issues that help in better communication. Such practices also reduce executive.| Enthu AI | Conversation Analytics Platform
Maximize your performance with these crucial sales performance metrics to monitor in 2024.| Enthu AI | Conversation Analytics Platform
Discover what sales coaching metrics are, why they're so important to your business's success, and which sales coaching metrics you should be measuring.| Enthu AI | Conversation Analytics Platform