On October 17, 1814, a vat of beer exploded in the Meux & Company Brewery in London, unleashing over 135,000 gallons of porter into the surrounding streets. The tidal wave of beer smashed through brick walls, flooded homes, and tragically killed eight people. In one of history’s most bizarre industrial disasters, entire families were swept away—not by war or fire—but by ale.| kayako.com
Enterprise contact center solutions need clean data before AI. Organize knowledge bases, tickets & workflows for smarter automation.| Kayako
Imagine calling customer support and being greeted by an AI helpdesk that instantly understands your issue, provides accurate solutions, and resolves your problem efficiently—all without waiting on hold. As AI technology advances, this scenario is becoming a reality, and many consumers are embracing the change. For instance:| kayako.com
Ever spent hours troubleshooting a user’s “broken” computer, only to discover the issue was an unplugged power cable? Congratulations—you’ve encountered a classic PEBKAC moment. PEBKAC stands for “Problem Exists Between Keyboard And Chair“—a humorous way of pointing out user errors. But what if your IT helpdesk support could proactively prevent these all-too-human blunders with a little help from artificial intelligence?| kayako.com
Discover how AI for customer support is bringing back the personal touch—by doing what 19th-century operators did, only smarter and faster.| Kayako
Don't replace your support system—enhance it. Kayako's knowledge base AI layers seamlessly over your existing platform. See how.| Kayako
Improve customer AI by shifting from passive note-taking to actionable insights that enhance customer success and retention.| Kayako
Customer retention rate suffers when CSMs are stuck in support tasks. Free them to focus on strategy and watch retention soar.| Kayako