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From:
Kayako
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From Switchboards to Smart Systems: The Surprising Link Between 19th-Century Operators and AI for Customer Support — Kayako
https://kayako.com/blog/from-switchboards-to-smart-systems-the-surprising-link-between-19th-century-operators-and-ai-for-customer-support/
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ai customer support
ai customer success
ai customer automation
ai ticket platform
Discover how AI for customer support is bringing back the personal touch—by doing what 19th-century operators did, only smarter and faster.
