The Problem with “No Questions Asked” Refund Policies—and What to Do Instead - Matt Cromwell
Refunds aren’t just money going out. They’re truth coming in; if you ask the right question and turn silent exits into insights.| Matt Cromwell
Refunds aren’t just money going out. They’re truth coming in; if you ask the right question and turn silent exits into insights.| Matt Cromwell
CLAP isn’t software—it’s how we capture, label, and act on real customer feedback to shape better products. Here’s how to start doing it too.| Matt Cromwell
Despite increased competition in the WordPress plugin landscape, I'm still a strong believer in the freemium model and the power of the WordPress Plugin Directory. Here's why.| Matt Cromwell
These are the steps and tactics I do for every free plugin I optimize on the WordPress Plugin Directory.| Matt Cromwell
What's the value of daily downloads for WordPress plugins and themes? And how can you automate getting them? Here's my take.| Matt Cromwell
