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From:
Matt Cromwell
(Uncensored)
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The CLAP System: How We Turn Feedback into Insight - Matt Cromwell
https://www.mattcromwell.com/clap-customer-feedback-system/
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customer experience
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CLAP isn’t software—it’s how we capture, label, and act on real customer feedback to shape better products. Here’s how to start doing it too.
