You Can’t AI Your Culture, Nor Should You Try - CX Journey™
Culture is not something you can automate. And yet more companies are falling into the trap of thinking technology can solve their culture problems.| CX Journey™
Culture is not something you can automate. And yet more companies are falling into the trap of thinking technology can solve their culture problems.| CX Journey™
People often ask how my thinking and my writing have evolved over time. Fair question - one that reflects the natural progression of my career and my perspective.| CX Journey™
