Billing errors and slow collections fuel churn. Steal the CS ↔ Finance rhythm, metrics, and 30/60/90 moves to turn Tabs’ news into NRR.| www.thecscafe.com
Cut billing friction, lift margin bps, protect renewals. 30/60/90 plan, scorecard template, churn alerts, Arabic AI rollout—moves you can ship this quarter.| www.thecscafe.com
Breakdown for CS leaders: why Vantaca’s $300M bet proves AI + embedded fintech is the retention moat—and the plays you can run to lower disputes and boost NRR.| www.thecscafe.com
ServiceNow exec joins a governance board. What it means for CS—and how to turn velocity, failure rate, and rollback time into renewal math. Templates inside.| www.thecscafe.com
Install in 90 minutes. Download macros, QA, dashboards, and AI hooks. Options-first replies that reduce escalations and protect renewals.| www.thecscafe.com