Governance Is Now a CS Metric—Own It or Lose Renewals
ServiceNow exec joins a governance board. What it means for CS—and how to turn velocity, failure rate, and rollback time into renewal math. Templates inside.| www.thecscafe.com
ServiceNow exec joins a governance board. What it means for CS—and how to turn velocity, failure rate, and rollback time into renewal math. Templates inside.| www.thecscafe.com
Install in 90 minutes. Download macros, QA, dashboards, and AI hooks. Options-first replies that reduce escalations and protect renewals.| www.thecscafe.com
