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HALA’s $157M Series B: The Payments & Billing CS Playbook
https://www.thecscafe.com/p/hala-157m-series-b-customer-success-payments-billing-playbook
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Cut billing friction, lift margin bps, protect renewals. 30/60/90 plan, scorecard template, churn alerts, Arabic AI rollout—moves you can ship this quarter.
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